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Admob refunded all my payments

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Re: Admob refunded all my payments

#31

Post by white_eskimo »

Same issue happened to me, Google responded several hours later with the following email:

""" Dear AdMob Developer,

Last week, we wrote to let you know that on December 19th 2013 we would initiate refunds to you for unused legacy AdMob advertising credits. Today we are writing to let know that between December 19th and 20th we inadvertently processed refunds for more than your unused balance. In some cases, customers will see multiple refund amounts on their bank card statement.

To correct this error, we have reversed these incorrect refunds with corresponding transactions for the same amount(s). These corrections have been processed on December 23rd and December 24th to the same bank card that the initial refund(s) was processed to. This means that you will see one negative and one positive transaction on your card statement for each refund made in error. These transactions will have “GOOGLE*ADMOB” as the description for the credits.

We will be processing the correct refund in early January 2014 for the correct amount owed to you. You will see a separate transaction for this refund amount on your January or February bank card statement.

We apologize for any inconvenience this may have caused you.

If you have any questions about this communication please check out our FAQ’s linked here.

Sincerely, The Google AdMob Team """

Re: Admob refunded all my payments

#32

Post by shortstuffsushi »

unreal37 wrote: post #18
Caligula wrote: post #2

I noticed a bunch of debits and credits to my credit card yesterday relating to admob. I never initiated these so I feared that my credit card was stolen. I searched around and saw this link that described my issue. Apparently google has authorization to credit and debit our credit cards at will. They also do not bother to email you to let you know what is going on. And of course, no google customer service. It also…

If this ends up costing you even $1, I would dispute it based on principle. And would not be surprised if a class action lawyer gets interested in extracting some compensation from Google.

> I would dispute it based on principle.

What principle exactly? You had an accident that (minimally) affected me, so I'm going to charge you for it? I could understand if it was something major, but for the hypothetical dollar, really?

Re: Admob refunded all my payments

#33

Post by brianpgordon »

shortstuffsushi wrote: post #32
unreal37 wrote: post #18

Earlier quoted context omitted.

If this ends up costing you even $1, I would dispute it based on principle. And would not be surprised if a class action lawyer gets interested in extracting some compensation from Google.

> I would dispute it based on principle. What principle exactly? You had an accident that (minimally) affected me, so I'm going to charge you for it? I could understand if it was something major, but for the hypothetical dollar, really?

The principle that someone else's mistakes shouldn't cost you money.

Re: Admob refunded all my payments

#34

Post by shortstuffsushi »

brianpgordon wrote: post #33
shortstuffsushi wrote: post #32

Earlier quoted context omitted.

> I would dispute it based on principle. What principle exactly? You had an accident that (minimally) affected me, so I'm going to charge you for it? I could understand if it was something major, but for the hypothetical dollar, really?

The principle that someone else's mistakes shouldn't cost you money.

I reiterate, if it was a major amount of money, I can see that. Pursuing actions against someone who made a mistake just seems unnecessary. They've already publicly admitted they screwed something up. Someone on their end probably got into major trouble, if not fired, for said mistake.

The instinct to say, "you screwed up and now you're going to pay" baffles me every time. Why does everyone feel entitled to seek compensation for inconvenience? When did that become ok?

I see this on here constantly, and whenever it's pointed out, it's immediately down voted. And yeah, I'm expecting this to get down voted, again.

Re: Admob refunded all my payments

#35

Post by shortstuffsushi »

gjm11 wrote: post #26
unreal37 wrote: post #18

Earlier quoted context omitted.

If this ends up costing you even $1, I would dispute it based on principle. And would not be surprised if a class action lawyer gets interested in extracting some compensation from Google.

But note that if they do then it'll be the lawyers who actually get all the compensation they extract.

This is exactly what I have wrong with the parent to this post. "Dispute for the principle of it," so that some lawyer(s) can make big money off a mistake Google made. How is that helpful to anyone (except the lawyers)? It ends up making everyone more reserved, or even killing a company off (probably not in the case of Google).

Re: Admob refunded all my payments

#36

Post by Diamons »

shortstuffsushi wrote: post #34
brianpgordon wrote: post #33

Earlier quoted context omitted.

The principle that someone else's mistakes shouldn't cost you money.

I reiterate, if it was a major amount of money, I can see that. Pursuing actions against someone who made a mistake just seems unnecessary. They've already publicly admitted they screwed something up. Someone on their end probably got into major trouble, if not fired, for said mistake. The instinct to say, "you screwed up and now you're going to pay" baffles me every time. Why does everyone feel entitled to seek comp…

Because people have this thing called a backbone. If you're fine with someone going into your account and pulling money at will, all the power to you, but most people will not tolerate that shit. You are a customer and they are a business, no feelings, no emotional bullshit, simple straight up facts.

Re: Admob refunded all my payments

#37

Post by shortstuffsushi »

Diamons wrote: post #36
shortstuffsushi wrote: post #34

Earlier quoted context omitted.

I reiterate, if it was a major amount of money, I can see that. Pursuing actions against someone who made a mistake just seems unnecessary. They've already publicly admitted they screwed something up. Someone on their end probably got into major trouble, if not fired, for said mistake. The instinct to say, "you screwed up and now you're going to pay" baffles me every time. Why does everyone feel entitled to seek comp…

Because people have this thing called a backbone. If you're fine with someone going into your account and pulling money at will, all the power to you, but most people will not tolerate that shit. You are a customer and they are a business, no feelings, no emotional bullshit, simple straight up facts.

I disagree pretty fundamentally with your first line. "Having a backbone" is in no way equivalent to being reasonable when someone (or an organization) makes a mistake.

> If you're fine with someone going into your account and pulling money at will, all the power to you

If you've got a Google AdMob, you've already done this, right? You've given them the ability to push/pull from your account, and signed whatever agreement about "we're not responsible for xyz."

I don't have an account, but presumably there was some line in there about not being liable for mischarges, or something along those lines.

Re: Admob refunded all my payments

#38

Post by mesozoic »

gjm11 wrote: post #26
unreal37 wrote: post #18

Earlier quoted context omitted.

If this ends up costing you even $1, I would dispute it based on principle. And would not be surprised if a class action lawyer gets interested in extracting some compensation from Google.

But note that if they do then it'll be the lawyers who actually get all the compensation they extract.

Well the lawyer and the principal plaintiff.

Re: Admob refunded all my payments

#39

Post by unreal37 »

jaggederest wrote: post #25
ChristianMarks wrote: post #6

I remember calling my bank one day and hearing that not only was my balance over a billion dollars, but I had a "two day float" of several million dollars. I called back to make sure I had the right number. I did--the amounts were increasing. Unfortunately, by the end of the day whatever it was corrected itself, and I was no longer a Forbes billionaire.

Withdraw cash and flee to a non-extradition-treaty country in your newly-purchased cargo plane?

What is the maximum amount of cash you could withdraw from a bank account in a single day with no advance notice to the bank?

Probably less than $10,000. And probably not enough to be worth fleeing to a safe haven for since the plane tickets and one week in a hotel will cost approximately that.

Re: Admob refunded all my payments

#40

Post by mikespook »

skbohra123 wrote: post #11

Happened with me too,few days back I got a notification about some payment into my account by Google Admob and an email about refund, I thought it must be some unused fund but yesterday I got another notification about google taking it back! I was puzzled that is it my bank account or google's, they seem to be doing whatever they want with it.

My account was disabled one year ago. No warning, no reason. Then I contacted the customer service of Admob, after few days, they told me their system detected that my account has some issues. I lost hundreds dollar just because the arithmetic said I was criminal. And someothers told me, their system made mistakes sometimes. If you met, it's your own badluck. :(
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