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PayPal Redesign

bruceackerman.com

31–40 of 46 posts

Re: PayPal Redesign

#31
Is there a reason that they didn't use the HTML5 placeholder attribute for their input fields?

Maybe I'm a little OCD, but it bugs me when I'm able to select the word "Password" in password boxes.

Re: PayPal Redesign

#32

Nice redesign, I often wonder why many successful companies neglect the aspect of their websites. Take IMDb for example, it has a dated design and it could be made more useful and accessible. Is it a technology problem (UI closely tied to the backend, very broad scope) or there's another reason?

My experience with this has been an aversion to disturb the existing user-base (and normally within organizations with deep-seated users). A lot of sites where you'd previously seen this type of reluctance (IMDb, eBay / PayPal, Craigslist, Amazon, Google) seem to be some of the older sites on the top end of the internet spectrum. However, luckily that attitude seems to be shifting (to varying degrees from incremental fixes on Craigslist to broad changes with Google products). In some cases, there are certainly technological constraints but I've never seen anything that seems entirely insurmountable.

Re: PayPal Redesign

#33
I'd reduce the size of the "hero banner" (is that what the large dark blue section is called?). It totally dominates the page and is hugely distracting. I'm more interested in my activity than I am in money saving tips. If that was 1/3 the size then I could warm up to it.

Re: PayPal Redesign

#35
post #28

Can copyright law actually allow PayPal or another company to sue people who try to post such "redesigns"? I doubt it, but just wanted to make sure.

If Paypal wanted to be shitty about it, they could file a DMCA notice against the host or bring up trademark infringement. Most companies wouldn't, as these sorts of redesigns are done in good faith. There's always that one company though.

I wonder if it would hold up in court. It seems like this is fair use... but of course fair use is up to the courts...

Re: PayPal Redesign

#38

Paypal has one of the most broken UIs I've ever seen. Not only is it horribly dated it is completely inconsistent across all of their portals. As a web payments pro member, developer, standard user there is a huge break down in consistency. The developer portal, paypal manager, standard portal, and home page all look totally different. The standard portal I can rarely find the setting I need without searching online.…

I think it's because they expect you to follow the happy path, which is sell item, then collect payment, then ship. Shipping something without having a matching, paid-for transaction isn't a typical user path.

(disclaimer, I work for eBay inc, but not on the teams that decide that stuff. This is my personal opinion.)

Re: PayPal Redesign

#39
As a matter of fact, Paypal is beta testing a new design - I accepted it for one of my accounts (strangely, it's one that I use very little) and it looks quite nice.

It's not as modern as the design proposed by Bruce, but it's better than before, easier access to everything, easier to view transactions (though still limited by how far back you can go), easier to manage invoices.

I'm guessing the final version will be quite good.

Re: PayPal Redesign

#40
Paypal's redesign sucks. I use to just go back to the old design when ever it gave me the option to do so. Now it seem even the option to use the old design is gone.
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