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A VC’s take on the Season 5 premier of Sharktank

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Re: A VC’s take on the Season 5 premier of Sharktank

#31
post #15

Earlier quoted context omitted.

This is a pretty cool idea. I had considered it but not deeply enough in that it would likely increase the rate at which customers ended up returning which is the key metric. I might give it a shot, since it's easy. The only reason I'm skeptical is that I'm already contacting people after a few days to follow up with them how their order went, so I'm unsure how much more upside there is to interacting with senders mo…

Additional thought, you could put a unique promo code on the senders copy (code tied to their account) where if they buy X credits they get Z free.

Yeah good idea! Right now recipients of cards have a code they can punch in to buy credits for who ever sent the card. If I send a free card to the sender also I could tweak this logic easily.

Re: A VC’s take on the Season 5 premier of Sharktank

#33
post #15

Earlier quoted context omitted.

Assuming the marginal cost of printing an extra card is fairly small, have you considered sending a copy of the card to the sender? Unless the recipient provides some sort of feedback the sender doesn't really get anything to show for it. This could also let the sender see the quality of product sent. You could limit it to just the first card sent to limit your cost increase.

This is a pretty cool idea. I had considered it but not deeply enough in that it would likely increase the rate at which customers ended up returning which is the key metric. I might give it a shot, since it's easy. The only reason I'm skeptical is that I'm already contacting people after a few days to follow up with them how their order went, so I'm unsure how much more upside there is to interacting with senders mo…

Probably doesn't work with the workflow, but you could send an electronic image of the postcard that was sent to the sender instead of a physical copy.

Re: A VC’s take on the Season 5 premier of Sharktank

#34
post #3

I built a postcard sending product called babygrams over the last few months: http://babygra.ms After 5-10 iterations over 6 months, 500 or so paying customers, almost 100 4+ star reviews, and a decent amount of data, I concluded the business model doesn't work. Citing vanity metrics like number of downloads and even revenue (as was done here) is a nice way to obscure this fact. The catch is that to get people to sen…

What if you turn it into a physical marketing tool for companies. Let them upload and mass mail out postcard adverts?

Re: A VC’s take on the Season 5 premier of Sharktank

#35

Earlier quoted context omitted.

I've watched Shark Tank from the first season. The radical majority of Cuban's deals in fact are minority positions. He very rarely buys controlling stakes. His most valuable asset is time, and he's already loaded up on investments. He doesn't want to run the companies, so most of the time he prefers to retain the entrepreneurs or not invest, and he makes that clear routinely on Shark Tank. Kevin is the shark that mo…

You're probably right. I thew Cuban's name out there as a random example, and I probably shouldn't have. That said, I've seen most of the show (perhaps not much of the first season, but most of the series since then), and I would guess buyout -- or at least buy-to-flip -- deals are the majority and not the exceptions.

No the buyouts are the exception.

Re: A VC’s take on the Season 5 premier of Sharktank

#36
post #10
post #9

Earlier quoted context omitted.

Could you expand more on why its absolutely vital to give one out for free? I sorta see two different customers here. One looking for a free postcard to send real quick (the non converters) and the others that are just out there searching for something like this and pay. Are the numbers that much worse not including a free postcard?

Yes, in my experiments removing the free card basically killed the conversion funnel, so your marketing costs per paid user skyrocket. Not only that, but the people who did convert paid for a single postcard instead of bulk credits, obviously, since they wanted to try it out first before spending big bucks. Bulk credits are essential for the business to even have a chance since you need to get your paid users to send…

What if you had a great product video/detail shots/testimonials about the quality of the print?

I'm a photographer, and so I'm picky about print quality, but I would be willing to roll the dice on some gift-type prints, and I could easily be won over by some nice shots of a quality print.

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