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Feedly Pro

cloud.feedly.com

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Re: Feedly Pro

#31

Post by calpaterson »

nwh wrote: post #22
middus wrote: post #4

If anyone working for feedly reads this: SSL/https should not be a premium feature. Please make it available to everyone. Update: they tweeted "HTTPS is currently a pro only feature. Will extend it to everyone when we have a way to fund it." (see https://twitter.com/feedly/status/364292745487065088 )

> Will extend it to everyone when we have a way to fund it. Is it really that expensive for them to run? Last time I heard it was a a minuscule amount per request, and peanuts for the certificate itself.

That depends whether they are using a CDN. CDN's charge a lot more for HTTPS

Re: Feedly Pro

#32

Post by thisishugo »

arrrg wrote: post #26
thisishugo wrote: post #5

Great that they've settled on a business model, but I feel like if you are going to have a free tier that HTTPS should be part of it.

Why exactly is that? By far most people do not care at all that other people are (theoretically) able to see what they are reading. I certainly don’t at all. I do not think HTTPS is in any way a required feature for a feedreader. It’s pretty perfect as a premium feature.

There are plenty of reasons to prefer secure browsing by default. Perhaps I subscribe to feeds that would be flagged as "suspect" by programs like PRISM[1] and XKeyscore[2], and would like to make the NSA work at least a little bit to find that out.

[1] http://en.wikipedia.org/wiki/PRISM [2] http://en.wikipedia.org/wiki/XKeyscore

Re: Feedly Pro

#33

Post by uptown »

Since Google Reader went down, I've found I waste less time. I used to use Reeder as my front-end, but they've been slow to update their desktop app. I realize I'm "missing" things I used to keep up to date on, but the net gain is a lot more time I used to spend consuming what I suppose was superfluous content. For me - it's been kind of a nice change.

Re: Feedly Pro

#34

Post by toyg »

DigitalSea wrote: post #25
jacobr wrote: post #21

Earlier quoted context omitted.

Are there any products with actual users and no support queue?

Google Search? I don't recall the last time I had to send Google an email because their search wasn't working for me. Over the top example, but an example nonetheless.

Search support is for website owners, who are users as well. And I'm pretty sure that support queue is long.

Re: Feedly Pro

#35

Post by Schlaefer »

exizt88 wrote: post #19

You know something's wrong with your RSS reader when it has a support queue, and people are willing to pay for bumping to the front of it.

That doesn't mean people are willing to pay for faster support or even need it. Feedly offers a pro account but obviously decided against crippling the free account. I'm very happy about that. If people are willing to pay they get priority support as an additional value. And as bonus: if the support queue is short once it is implemented in the support software/workflow this feature costs feedly nothing.

Re: Feedly Pro

#36

Post by pionar »

thisishugo wrote: post #32
arrrg wrote: post #26

Earlier quoted context omitted.

Why exactly is that? By far most people do not care at all that other people are (theoretically) able to see what they are reading. I certainly don’t at all. I do not think HTTPS is in any way a required feature for a feedreader. It’s pretty perfect as a premium feature.

There are plenty of reasons to prefer secure browsing by default. Perhaps I subscribe to feeds that would be flagged as "suspect" by programs like PRISM[1] and XKeyscore[2], and would like to make the NSA work at least a little bit to find that out. [1] http://en.wikipedia.org/wiki/PRISM [2] http://en.wikipedia.org/wiki/XKeyscore

So, then if it's that important to you, give the people giving you the cover of HTTPS some money, stop being a cheapskate.

Re: Feedly Pro

#37

Post by deong »

thisishugo wrote: post #32
arrrg wrote: post #26

Earlier quoted context omitted.

Why exactly is that? By far most people do not care at all that other people are (theoretically) able to see what they are reading. I certainly don’t at all. I do not think HTTPS is in any way a required feature for a feedreader. It’s pretty perfect as a premium feature.

There are plenty of reasons to prefer secure browsing by default. Perhaps I subscribe to feeds that would be flagged as "suspect" by programs like PRISM[1] and XKeyscore[2], and would like to make the NSA work at least a little bit to find that out. [1] http://en.wikipedia.org/wiki/PRISM [2] http://en.wikipedia.org/wiki/XKeyscore

And you can pay for that feature. I have no real stake in the game here, but I'm failing to see why that is a must-have feature for every user of the service.

Re: Feedly Pro

#38

Post by btipling »

icebraining wrote: post #20
kondro wrote: post #13

Earlier quoted context omitted.

So, as a user, you have a right to a free product on your terms and conditions?

That's an overreaching interpretation of parent's post. Besides, the "rights" issue is a red herring. Making an analogy - and yes, I know it's not accurate, it's an analogy -, people don't have a the "right" to a free car, but if I am going to offer free cars, surely we can agree they should have breaks. The idea that because it's free it's above all criticism is simply unreasonable. Personally, I don't think requiri…

> The idea that because it's free it's above all criticism is simply unreasonable.

Solution: shut down the free version. Addressing complaints from free users who demand things captures absolutely zero value when you're a struggling startup with too much else to do and limited resources still trying to make a viable business. Freemium doesn't work unless you're swimming in VC money and only care about user growth, not MRR growth.

Re: Feedly Pro

#39

Post by levosmetalo »

btipling wrote: post #38
icebraining wrote: post #20

Earlier quoted context omitted.

That's an overreaching interpretation of parent's post. Besides, the "rights" issue is a red herring. Making an analogy - and yes, I know it's not accurate, it's an analogy -, people don't have a the "right" to a free car, but if I am going to offer free cars, surely we can agree they should have breaks. The idea that because it's free it's above all criticism is simply unreasonable. Personally, I don't think requiri…

> The idea that because it's free it's above all criticism is simply unreasonable. Solution: shut down the free version. Addressing complaints from free users who demand things captures absolutely zero value when you're a struggling startup with too much else to do and limited resources still trying to make a viable business. Freemium doesn't work unless you're swimming in VC money and only care about user growth, no…

Shut down the free service and no one will get hooked to your product, and choose a another free service to start with, and maybe even pay for it later.

Providing both free and payed tier is the way to go, especially in the commodity market segment like RSS readers, unless you are in a niche without too much competition.

Re: Feedly Pro

#40

Post by Grue3 »

kondro wrote: post #16
petsos wrote: post #7

Not again with the lifetime accounts...

Only 5,000 lifetime accounts. Tiny in comparison to the 12 million+ users they have. http://thenextweb.com/insider/2013/06/19/feedly-launches-sta...

Will they even last 20 months at which point lifetime account becomes advantageous? The Old Reader sure didn't.
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