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I bootstrapped a $10 million company and need serious help

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Re: I bootstrapped a $10 million company and need serious help

#31

Be careful not to throw out the baby with the bathwater. You're probably doing a better job than you realize. Try working with an executive coach - I work with Bryan Franklin. It's easier for you to develop leadership and management skills than it is for an outsider to really grok your business and share your vision. Regarding the marketing role, be sure to get the right kind of marketer: https://medium.com/on-startu…

sound advice, thanks a bunch. i just threw the executive titles out there since i think that's where they would ideally lead to, and i don't exactly know how to speak to the people we are looking for to help us. I will read the medium post you linked now! if you are ever in the bay area, hit me up, id love to meet for coffee.

I think Paul's advice is sound... get consultants/coaches, but keep the leadership !!

I don't have a company myself, but some people I know who do have had a lot of success linking up with the local university's Business programs (MBAs, or in my case a Master's in Management of Technology)... many professors have consultancy businesses on the side, and you can also draw on the students' abilities - for example, as a student, I got assigned to a 2M/year company, they gave us insider access and, with the teachers' guidance, we gave them a free consultancy.

I also recommend a Master's in Management (MOT or an MBA), running a company yourself you'll get a lot of value out of it. I see many California universities offer one (MOT or similar), maybe there's a graduate here on Hacker News who can recommend one.

Re: I bootstrapped a $10 million company and need serious help

#33

i'm running a $2 million and growing company, and i can say that if you're doing $10 million dollars in 2 years (TWO YEARS) and think you have a "lack of technical and managerial skills" you are being intellectually dishonest with yourself, and possibly being disingenuous to your audience here. from what we've seen and what we've heard, basically starting at $1 million/year in revenues, you will hit a serious new set…

yeah, i mean, i know what i;m doing by following instinct... but really at this scale... all decisions seem wrong. we truly have no one in the company who has been here before, and that is a problem.

Your company sounds like a fun, wacky place to work!

Re: I bootstrapped a $10 million company and need serious help

#34
Great advice in this thread. If I can leave anything, it's to be very careful not to fall into the I-need-a-COO hole. If you start thinking you need a COO (I really f'n hate that title btw), take Brad Feld's advice and make sure you can define the role as Head of _______. If you can't define that something, you definitely just need a CEO coach and a few smart soundboards to hang around with.

Good luck!

PS - The sharks will all want to be CEO and talk about comp before they've tried out your service...they're easy to flush out.

Re: I bootstrapped a $10 million company and need serious help

#35

Be careful not to throw out the baby with the bathwater. You're probably doing a better job than you realize. Try working with an executive coach - I work with Bryan Franklin. It's easier for you to develop leadership and management skills than it is for an outsider to really grok your business and share your vision. Regarding the marketing role, be sure to get the right kind of marketer: https://medium.com/on-startu…

That's a great article.

Re: I bootstrapped a $10 million company and need serious help

#37

Be careful not to throw out the baby with the bathwater. You're probably doing a better job than you realize. Try working with an executive coach - I work with Bryan Franklin. It's easier for you to develop leadership and management skills than it is for an outsider to really grok your business and share your vision. Regarding the marketing role, be sure to get the right kind of marketer: https://medium.com/on-startu…

sound advice, thanks a bunch. i just threw the executive titles out there since i think that's where they would ideally lead to, and i don't exactly know how to speak to the people we are looking for to help us. I will read the medium post you linked now! if you are ever in the bay area, hit me up, id love to meet for coffee.

Just to add to the general chorus, what you really want are good consultants (or coaches, depending on your vernacular) for the specific problems you're facing. Crossing your fingers and letting a new CTO or CEO figure out the big picture for you is attractive, sure, but the risks are too high.

After you've filled in the blanks, you'll feel much more comfortable, and at that point make some hires to deal with those specific business areas, while still maintaining overall control. As others have said, you guys are doing something right or you wouldn't be in this position in the first place.

If I was over in SF, I'd love to help you out, but I'm based in Sydney.

Anyway, best of luck to you.

Re: I bootstrapped a $10 million company and need serious help

#38
Each of the three startups I worked for as one of the first 10 employees were ruined when the 'seasoned pros' were brought in. Don't hire any C level or VP people. There is a class of losers in the Bay Area who bounce around between VP of Engineering/Ops/Product jobs at post-funded startups and sink the ship while using their inflated salaries to redo their deck in Los Gatos. Hire additional engineers / marketers / finance / designers as needed and promote from within (as needed).

Re: I bootstrapped a $10 million company and need serious help

#39
Hi Ben,

First, I can completely appreciate your mentality. When the software company I founded was at about $650,000 in annual revenue, I was convinced that it was time to bring in a seasoned leader who knew how to take the business to the next level because I, as a first-time entrepreneur, had certainly not done it before.

In retrospect, that mentality was a mistake. The truth is that you understand the business better than anyone else and there is no magical skill or talent that someone else can bring to the table that will so fundamentally improve things.

Do not make the mistake of thinking that if you transfer responsibility to "better" executive that they can do a better job. That person will bring their own strengths/weaknesses to the table. They will need to rely on a team to make up for their handicaps just as you are looking to do.

In this situation, I recommend the following:

- First, clearly identify exactly what issues are vexing you. If it seems like "everything" or "things are just overwhelming" then make a list of just the most important issues.

- Then pick 1 or 2 or 3 that you can actually focus on solving. You can't do more than that at once, but imagine how much impact fixing your top 3 issues will make on the business! In fact, you should try to quantify how much money you are losing or missing out on by not resolving these issues to give yourself a sense of what you should budget to solve them

- Then block out or delegate everything else, and focus 100% of your creative energies on how you can resolve these issues. Use any and all resources available to you, including friends, consultants, or even Hacker News ;-) If you don't even know where to begin on an issue, then find an expert for THAT ISSUE (which is different than finding a new CEO).

- Then keep at it, keep refining your ideas, listen to your intuition, and push through until you make progress.

I made the mistake of thinking other businesspeople were "better" than me or more talented than I am. The truth is you just need to know what your strengths/weaknesses are. Then lean on the team around you or new people to help you fill in the weaknesses.

Hope this helps,

Josh

Re: I bootstrapped a $10 million company and need serious help

#40

i'm running a $2 million and growing company, and i can say that if you're doing $10 million dollars in 2 years (TWO YEARS) and think you have a "lack of technical and managerial skills" you are being intellectually dishonest with yourself, and possibly being disingenuous to your audience here. from what we've seen and what we've heard, basically starting at $1 million/year in revenues, you will hit a serious new set…

I agree that obviously they're doing a lot right. But I agree with the OP that revenue scale, organizational scale, and technical scale are all really different. It sounds like they've gone as far as they can with a handful of people. I think they're probably right that if they don't scale, someone will eat their lunch (maybe more likely after this post). I also think asking for help when you feel you are over your h…

>you are being intellectually dishonest with yourself, and possibly being disingenuous to your audience here.

Or lying.

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