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Fixing Toxic Online Behavior in League of Legends

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Re: Fixing Toxic Online Behavior in League of Legends

#32
post #16
post #12

Earlier quoted context omitted.

There are a couple of points I'd have to disagree with you. - Firstly, I'd bet that several report options, especially the "unskilled player" one, are just placebo that do nothing, and provides the upset player a scapegoat to fire on, without negatively affect anything. A rather nice solution actually. - There IS a minimum time requirement that you have to spend on each case (90 seconds, I think). People who punishes…

From memory, the Unskilled Player report option just tweaked their matchmaking a little.

It doesn't even do that, these days. It's there to let assholes vent their rage while not filling up the queue with useless reports.

Re: Fixing Toxic Online Behavior in League of Legends

#33
Why doesn't LoL just disable public chat? Enable chat for premades, that's it. If you're playing with your own friends you can chat. If you're playing with randoms, you don't get chat. Toxic behavior gone and people can actually, you know, play the game. The purpose is to play the game, not use it as 1998 AOL Chat Room.

Re: Fixing Toxic Online Behavior in League of Legends

#34

I think it's interesting that they're attacking things from the human/social side, but don't even mention the possibility of tweaking game mechanics. For example, years ago I made a DotA-genre map for starcraft. The community was significantly less "toxic". This may have been due to its smaller size, but there were also game mechanics that I think contributed to it. First, I focused on uneven games being fun. This wa…

I've played a few of these games, and I also think it's an issue with the core mechanics. Each match can be around forty-five minutes long. So it's really easy to dig a hole for yourself and spend a lot of the game getting repeatedly beat down. Then add in the high learning curve, and small teams. This means that a single player who's learning the game or trying out a new strategy can potentially cause his entire team to lose.

If you intentionally set out to design a game that turned all your players into assholes you'd be hard-pressed to come up with a better system.

Re: Fixing Toxic Online Behavior in League of Legends

#35
post #11

The problem is that Riot's implementations have completely failed at solving the problem. By promoting reporting now a lot of the abuse has turned into threatening to report each other. Where before new players would be called shit. Now they are threatened for being bad. There is actually a report option for reporting a new player.. this makes many new players give up because they feel it is against the rules to have…

I play LoL now for years. In my impression, your very first sentence is wrong: Riots implementation changed the behaviour profoundly and made playing LoL with random noobs way more friendly. It is still not perfect of course - what you described happens - but the game is way less toxic than it was before. Immediately after the introduction of the honor-system it felt like playing a different game, the impact was astonishing.

> Another issue with the tribunal is that it punishes for almost anything. If you say GG after 9 minutes... its punishable. If end the game saying gg easy... its punishable.

Both of your examples should be punishable. Especially "gg easy" is the most anti-social behaviour possible in a game. People like that should get banned instantly and forever - from the whole internet.

> At best Riot have shifted the problem from verbal abuse to threatening to report.

Which is a great achievement by itself, if true. Reporting someone as unskilled player does no harm, at the most it leads to an adjustment in the hidden elo. Way better than insults.

> 1. Add a tip pointing out a mute button exists... It took me 80 games of randomly being shit on before someone told me about the mute button. If someone starts to spout abuse I just click the ignore button. Problem sorted.

This is great behaviour. LoL does mention that button though. But I agree it could be more prominent.

> 2. They could give headstart smurf accounts to people who tick an option saying they are experienced players. This would help noobie players play against each other and have a soft intro to the game.

One has to be careful with that. Banning has to be a huge punishment, everything that helps experienced players with the game start can therefore be dangerous.

> 3. They could improve the tutorial so players actually start with some idea of what they are doing.

I was under the impression they did that with the new tutorial, with ingame-hints and such stuff?

> 4. They could make the early climb on new accounts start versus bots to force people to actually get a feel for the game before throwing them into PvP

True. But it has the issue of driving people to bot-games. PvP is the core of LoL and the botgame-players are their own subculture which I don't know if it should be supported... So also not as easy as it sounds.

I agree with the toxicness of the champion selection (though if someone says mid or feed, let them feed and report them. Haven't seen that in ages, so those people get banned). Riot does as well, I wonder what they will come up with. Picking a lane prior could work well, especially if combined with a system where the meta can be selected ("I want to play top in a top-mid-jungler-adc-supp-setup") or neglected.

> There isn't a single tip that says "if you ally is having a hard time in lane, consider aiding them rather than criticizing them."

Not true.

> The attitude of league at the moment is "if you playing bad you are spoiling my game and I will abuse / threaten to report you for it."

Sometimes that happens, but you should simply ignore and report those people (when not ranked. Then you should do the same, but only if the criticism is unjustified).

Best way to deal with all of this is of course to play with a premade team.

Re: Fixing Toxic Online Behavior in League of Legends

#36

I think the approach that Valve takes to this in DotA 2 is pretty phenomenal. If you get reported you are put into a 'low priority' pool, since the people who play in this pool are generally there for a reason it makes a very effective punishment. If you play a day's worth of games with people who are total assholes you see how much it sucks to be on the receiving end. I'm consistently impressed with how the communit…

different genre, but I find the starcraft community pretty good. The culture of even wishing your opponent(s) glhf (good luck have fun) and saying gg (good game) afterwards is pretty respectful (most of the time).

Re: Fixing Toxic Online Behavior in League of Legends

#37
post #35
post #11

The problem is that Riot's implementations have completely failed at solving the problem. By promoting reporting now a lot of the abuse has turned into threatening to report each other. Where before new players would be called shit. Now they are threatened for being bad. There is actually a report option for reporting a new player.. this makes many new players give up because they feel it is against the rules to have…

I play LoL now for years. In my impression, your very first sentence is wrong: Riots implementation changed the behaviour profoundly and made playing LoL with random noobs way more friendly. It is still not perfect of course - what you described happens - but the game is way less toxic than it was before. Immediately after the introduction of the honor-system it felt like playing a different game, the impact was asto…

this is the kind of attitude that I knew the tribunal would foster.

   People like that should get banned instantly and forever - from the whole internet.
yup. Nope. You should not have power.

Re: Fixing Toxic Online Behavior in League of Legends

#38
post #35

Earlier quoted context omitted.

I play LoL now for years. In my impression, your very first sentence is wrong: Riots implementation changed the behaviour profoundly and made playing LoL with random noobs way more friendly. It is still not perfect of course - what you described happens - but the game is way less toxic than it was before. Immediately after the introduction of the honor-system it felt like playing a different game, the impact was asto…

this is the kind of attitude that I knew the tribunal would foster. People like that should get banned instantly and forever - from the whole internet. yup. Nope. You should not have power.

I thought the hyperbole was obvious.

Re: Fixing Toxic Online Behavior in League of Legends

#39
post #33

Why doesn't LoL just disable public chat? Enable chat for premades, that's it. If you're playing with your own friends you can chat. If you're playing with randoms, you don't get chat. Toxic behavior gone and people can actually, you know, play the game. The purpose is to play the game, not use it as 1998 AOL Chat Room.

In a game like this, you need to cooperate, even with randoms. They now introduced a ping-system where you can select specific pings via a radial menu, which makes it possible to signal missing enemies to your team and warn players in specific situations. But even that system, as great as i think it is, lacks some signals. For example, how to communicate that the ping before was a mistake by using pings alone? You couldn't signal the basics needed for this game without writing.

Also, if you want to help a player with a build or talk about the bigger strategy, you normally need to talk to your team. Not being able to do that could lead to frustrations and harm the game even more than the occasional insult does right now.

How to sort out champion selection before the game without a chat?

Re: Fixing Toxic Online Behavior in League of Legends

#40

I think the approach that Valve takes to this in DotA 2 is pretty phenomenal. If you get reported you are put into a 'low priority' pool, since the people who play in this pool are generally there for a reason it makes a very effective punishment. If you play a day's worth of games with people who are total assholes you see how much it sucks to be on the receiving end. I'm consistently impressed with how the communit…

Came here to say the same thing. DotA 2 is one of the best experiences I've had in gaming ettiquette. Sure there are still the occasional trolls and flamewars. In general the games are handled with sportsmanship and teamwork.

Contrast this with any other multiplayer game and you'll see constant harassment, cheating, and an overwhelming lack of team play. Overall just too many people who make it their job to ruin the games.

The only thing I'd change is better onboarding of new players. There's a big gulf between the tutorials/bots and PvP. The first 5-10 real games for a new player are filled with insults, and losses.

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