31–40 of 45 posts
> In conclusion: don’t EVER send your laptop to a Dell lab. Simpler: Don't buy Dell. I thought this was common knowledge.
Back in 1999 the common knowledge among geeks was actually 'buy Dell'. They had better internal cabling than the competition, and have been leveraging 1999 since then.
Earlier quoted context omitted.
Definately! More folks should loose there inhabitions and speak up. If noone points out grammer and spelling errors, than how will people ever learn? I think your a saint, its really grate that you took the time to right this down. Thanks alot. Also: http://theoatmeal.com/comics/misspelling
Translation: it doesn't matter how you spell, or how you write, it's the message that counts, so as long as people can make sense of it, you're OK. After all, there's no such thing as correct spelling or grammar, so feel free to do anything you like. Obvservation: there are people - like myself - who don't read phonetically. Spelling such as in your (clearly ironic) reply just serve to slow my reading and make it les…
Actually is more about marketing. They want to have a lot of models, so they can have more laptops to fit better to the custom specs of each client.
This happens not only in dell, also in asus, hp... If you want to buy in any of this companies, ensure you buy the most common laptop.
I heartily support these sort of viral "would you get a load of these assholes" public shaming about large companies that become like the DMV with the way they deal with customers. It seems like one of the few ways for the little guy to fight back.
In 2001 when I was shopping a for a new computer I was talking with the Dell Rep. over the phone about different types of monitor. There was one that was 200 dollars more expensive than the other. I asked the Rep. what was the difference and this was her response "mmmm, one is more espensive" in a couldn't care less kind of tone. Horrible customer service. And the comparison to an incompetent government employee is p…
That was excellent service.
Not everyone has good dealings with them, but it's not all bad.
Sounds miserable. If they'd give you a loaner for the duration it'd be a little better. I and others have recently had employees at the Apple store encourage us to utilize their no restocking fee policy to effectively get a "free" loaner laptop while ours were under repair. Maybe Apple should encourage people to do this even when they're having computers from other manufacturers repaired. How often do people end up j…
Great advice. Since OP wants a 13" notebook with a high res display, he might want to look into getting a 13" retina MacBook Pro. In Italy, that model costs Euro 1530, which is in the same range as the DELL he bought. OP: if you can swing it, get yourself a Mac and see if you enjoy using it. If you don't, you can return it if when DELL fixes your notebook. Also, there are 12 Apple Stores in Italy. If you happen to li…
In comparison, the Dell one is €1400. €300 is a significant price difference IMO. Of course, they're not entirely the same. The Dell one still has a better CPU, the Apple one has a higher res display. The Apple one obviously comes with OS X, which could mean an extra €100 for a Windows license if he really needs it. Then again, his site [3] indicates that his previous computer was a Macbook which he ran Linux on, so I guess it's irrelevant.
[1]: http://www.apple.com/it/macbook-pro/specs-retina/ [2]: http://www.dell.com/it/p/xps-13-l321x-mlk/pd?oc=n0013z26&... [3]: http://volpino.github.io/#home
Earlier quoted context omitted.
Back in 1999 the common knowledge among geeks was actually 'buy Dell'. They had better internal cabling than the competition, and have been leveraging 1999 since then.
Back in 1999 the common knowledge among geeks was actually "build your own."
Earlier quoted context omitted.
Translation: it doesn't matter how you spell, or how you write, it's the message that counts, so as long as people can make sense of it, you're OK. After all, there's no such thing as correct spelling or grammar, so feel free to do anything you like. Obvservation: there are people - like myself - who don't read phonetically. Spelling such as in your (clearly ironic) reply just serve to slow my reading and make it les…
I was just poking fun, I completely agree with you. I work in publishing: editing is a major part of my job. My mom is an author, my dad is a literary agent. Friends used to joke that I was born with a red pencil in in my hand – that was before I learned not to correct their spelling without being asked to do so. You can be always right, believing you're very helpful, and end up with very few friends ;)
If you get a new laptop, get a X1 carbon. It's linux-friendly, light and has a really good keyboard.
It's also larger and has a lower res display than the notebook OP chose. But maybe, after his experiences with DELL support, he would be willing to settle for that.
> In conclusion: don’t EVER send your laptop to a Dell lab. Simpler: Don't buy Dell. I thought this was common knowledge.
The problem here is also that Dell randomly switches parts around on these things without changing the model name. If even their own support people can't keep it all straight, how are customers supposed to be able to? Apple gets away with it because they refresh the whole line at certain intervals, so "late 2010 macbook air" really means something, and also they point out stuff you should care about (e.g. Retina disp…
But ehy, every Dell pc has a service tag which identifies every pc (with that tag they even know the name of the owner) so they are supposed to know every part of the pc
Last year I purchased three XPS 17 laptops within 3 months of each other for a client. Each time I had to choose slightly different options as they didn't offer the exact same configuration each time.