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A Short Rant About Working Remotely

ericfarkas.com

31–40 of 339 posts

Re: A Short Rant About Working Remotely

#31
post #6

It works for some people and not for others. Some people have experience with folks 'working from home' that are not 100% positive. Some folks (like me) have experiences working remotely that are not 100% positive. And yes, casual, face to face communication is an important dynamic, even for tech workers.

> And yes, casual, face to face communication is an important dynamic, even for tech workers.

I guess this is even more important for small companies of up to 20 people where there is no exact "you have to do exactly this and this and this and then you're clear"-thingie. I gained lots of insights regarding customers or how we should better build things in our tech dept. just by having daily casual water-cooler chit-chats with the couple of people we employ in the sales department. It's very, very difficult to emulate using modern technology.

Re: A Short Rant About Working Remotely

#32
I've been working remotely as a developer for a NYC startup for about 2.5 years now. There are a couple of other remote workers, with the rest of the team working in the office. My team has weekly meetings using webex, skype, etc and we mostly use IM and email for other communication. I make periodic visits to the NY office (I live in NC). I find that working remotely really agrees with my personality and work style. I am better able to focus for long periods and I don't really suffer from the social need for regular face to face contact with my co-workers. :) I also avoid a commute and I can spend time with my kids by just walking downstairs.

Re: A Short Rant About Working Remotely

#33
Who are you to say they don't understand their own business process and culture well enough to determine that remote employees aren't a fit for them? I've worked with several remote team members, and it's always been frustrating. Why aren't you answering your phone? Why haven't you responded to that email I sent you 5 minutes ago? Are you even at your computer right now? Hello???

Communication is extremely important when working in teams, and you'd have to be pretty ignorant to claim remote workers are able to communicate as well as on-site workers. If I need to ask a teammate a question, I turn my head slightly to the left and ask them. They respond immediately. Sure, you can set up some sort of always-on video or teleconferencing, but do all new, growing companies have the know-how and resources to implement that for multiple remote workers? Or are you just so special that you deserve all that extra effort?

Small, early stage companies also seem to be focusing a lot on developing a company culture these days. Remote workers don't fit into that strategy very well, if at all.

I'd welcome a remote employee under one condition: They're required to be on a constant video call so their on-site team members can see and talk to them at any time.

Re: A Short Rant About Working Remotely

#34
post #26
post #12

My IT shop tried working from home for a couple of years and the team fragmented, we lost a sense of teamwork, and we started wondering what each other are doing. A new CIO mandated working from the office and it has made for a much better culture and collaboration environment. There's definitely something you lose when you don't work in the office with your fellow team members.

I think that depends on your process and team culture. My current team is remote and we aren't fragmented. For most remote teams all it seems to take is a daily status meeting and a chat room.

Agreed. I can definitely see how a team that's used to working in physical proximity would need time and good direction to get used to such a drastic change in methods and environment, but that's simply a matter of acclimation, not an indictment of remote engagement.

Re: A Short Rant About Working Remotely

#35
It's a simple case of the OP having an opinion -- remote working isn't necessarily the be all/end all solution neither is working on site.

I see why the OP would want to complain about how most companies out there don't encourage remoting but then again they are paying you to work.

Re: A Short Rant About Working Remotely

#36
Having worked in both environments before, one thing that I observed is that working remotely can indeed be highly productive, but it's very difficult, perhaps even impossible, to do it successfully if only a few employees are working remotely.

Otherwise what happens is that the people who can see each other face to face and in the hallway will of course do it, leaving the odd remote person out of many conversations. So either the remote person won't be as in the loop as the others (bad for them, and bad for the overall team dynamic because someone needs to be treated specially), or else everyone on the team needs change their otherwise perfectly normal and perfectly productive patterns of communication (leading to frustration with the artificial constraint).

So there's nothing inherently wrong with remote workers, but it's probably better to go "all in" like some companies are starting to do, or try to avoid it at all, except in very special circumstances.

I bet many of the "99%" of companies the author was referring to that said "no" to his working remotely simply fell into the category where the majority of existing employees weren't remote, so they they chose not to introduce the new and arguably difficult to manage dynamic.

Re: A Short Rant About Working Remotely

#37
I'm personally not a big fan of remote workers. Not because I don't think the tools are adequate or that I trust they are actually working. I think there's something special that can't be reproduced when a small team that's just starting out is physically together. I've been at a few startups and I can't count how many times a good idea or breakthrough came while we were out getting lunch, a beer or playing pool in the office. Sure, your remote workers are a phone call away, but it's just not the same as being able to turn to the guy next to you and start talking or white boarding. It's definitely possible to make remote teams work and the tools have come a long way. By there's something special about working together in person.

Re: A Short Rant About Working Remotely

#38
In general, I totally agree. Being able to hire the best person, anywhere, and allow them to work super-effectively is a strong moat. I share this opinion and hire accordingly.

I think the "these companies are wrong" posts, though, are not attempting to see it from the other side.

Try to put yourself in the shoes of these startups. In super-super early startups (e.g. pre-profitability or definitely pre-revenue) one of the goals (aside from staying afloat) is to build a sustainable culture (company etc.). It's very difficult to build a company culture AND product AND hit profitability AND 1,000 other things from scratch before going out of business.

When most are co-located and a few are distributed it just adds one more thing to the pile. I've done it before, so I know how hard it is, even when we were all 'on board' with it.

It's just harder; you need to start from scratch with the assumption that any one can be remote at any time, and so you build your tools/processes accordingly (if you have a physical kanban board then it'll be a real hard thing to support remote devs).

For just one non-top 1% of all software-developer persons? The overhead is probably not worth it if you have a ready talent pool in your city (especially if you now have nexus in another state, which is a very real risk as states are looking to increase their revenue. ugh).

For Joe Average, or Jane Above Average, these companies would prefer to hire a local person than remote. That makes sense to me.

As a big part of getting from 'startup' to 'sustainable business' involves managing risk. So, understand where most of these businesses are coming from. Having one or two remote people in a company full of on-site people is a risk (not from a technical perspective, but from a culture and focus one), and not one they're willing to take.

It's a trade-off, and one that can make sense if viewed in context and done for the right reasons (note: "We can't control them/see their work/trust them/need to see their faces/need them from 9-5/etc." are WRONG REASONS).

Ranting about a system problem isn't very useful; I'd like to see more posts about how to convert a primarily on-site team to support 'work anywhere'. What processes and tools need to change to do this?

Re: A Short Rant About Working Remotely

#39

I've been working remotely for 1 year and 3 months. The company I'm working for checks in once a week for about 20 minutes, other than that all communication is done through basecamp. I have to admit it's really hard for me and I just handed in my two weeks notice. I feel so isolated working from home and not being around other co-workers. I miss seing and interacting with other people. I'll be looking for a new job…

Why do you guys want to work from home? Isn't the isolation during the working hours hard on you?

I work from home to help keep my family life a priority. That extra 2 hours not lost to a commute (and sometimes another hour for lunch) that is spent with my family has immeasurable value.

Re: A Short Rant About Working Remotely

#40
post #20

Another "me too". The past 8 years, about 80% of the projects I have done have been remote. I get contacted often from recruiters, as well as HR in big name companies, and they nearly always indicate that telecommute is a deal-breaker, so that ends the discussion right there. I live where I live, and I'm not moving. Even if a client/company is local, a balance of local/remote is the right way to go. Dealing with traf…

The really smart move is to have smart guys on retainer, ensuring they keep up to date on your code base and deployment practises. Then they can be pulled in periodically.

The really really smart move is to let them bid on some of the tasks - a sort of granular level development contracting.

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