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LG denies TV spying claims, says tracking and snooping concerns 'not true'

tomshardware.com

31–40 of 513 posts

Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'

#31

Easy solution. Do not connect your TV to the internet.

I don't think it's unreasonable to think that the television would search for unsecured wi-fi or other ways of connecting to the internet without user input.

Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'

#32
post #22
post #19

Earlier quoted context omitted.

This is just straight up false. OLED productions costs have fallen, and the yields have gotten better — displays of all kinds have gotten cheaper, not just TVs; OLEDs have started showing up in products they haven’t before for cost reasons, etc. The manufacturers make some profit on the data they harvest, sure; but the biggest BOM costs of TVs have definitely also dropped sharply.

Both can be true.

[deleted]

Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'

#33
> Audio used for wake-word detection is processed locally on the TV and, if no wake word is detected, audio is not converted to text, stored, or transmitted. Voice-recognition results and related technical logs may be generated as part of processing a voice command. These records are associated with specific voice interactions and do not indicate continuous recording of conversations occurring outside an active voice recognition session.

From their statement. This entire thing is contradictory. You cannot both say "not converted to text, stored, or transmitted", while at the same time saying the results may be generated and stored in the form of logs.

We need to hold companies responsible for this shit.

Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'

#34

Easy solution. Do not connect your TV to the internet.

I'm not sure if any TVs currently do this, but they could connect to unsecured public WiFi without the user doing anything, if one were available with no password. Fortunately such networks aren't that common most places, but it's not a big leap from the sketchy things LG and other companies do. They could also put SIMs in them if they wanted. Again, I don't know that any do that, but I wouldn't put it past them. I'm not that paranoid, but I don't trust them to be up front and ethical.

A TV not on the Internet is basically worthless these days, unless you have a third-party streaming device like a Fire or Shield--and then you're just moving the trust point from the TV itself to the streaming device, and the same concerns exist. Do you trust Amazon any more than you trust LG?

Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'

#35

LG's statement: > ACR uses audio fingerprinting technology using the TV’s internal audio processor (not a speaker) to identify content and does not collect screenshots, screen recordings, video recordings, voice recordings, or other audio recordings from the TV. So they are claiming that ACR is done entirely through audio processing, and no visual data from the screen itself is used? That...doesn't seem plausible. Th…

After doing some investigation into my Bang Olufsen after some tech not working right apparently Dev mode on it allows "Most probable raw grab: ThinQ/SSAP on the LAN after pairing — ~960×540 JPEG. Live Plus/ACR: most probably sends a fingerprint, not a retrievable raw frame."

As per HN thread last week

Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'

#36
post #14
post #8

GDPR is forcing them to detail which private data they collect.

The US agreement says it too. They make you agree to them collecting it. It says they listen to everything that's said in the vicinity and you agree to inform any guests to your house that they're being recorded at all times. But nobody reads that.

Is it disclosed on the box the TV comes in?

Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'

#37

Easy solution. Do not connect your TV to the internet.

Also debunked in the Gamer Nexus video. The TV will scan for public wifis and connect. Watching the video, it also seemed like a "missed opportunity" for LG to not create a mesh network of LG devices that would help eachother connect to the internet. So the LG device on your neighbours wifi might help your not connected TV to some tasty internet access. Or at least to unload its cache of A(V)CR fingerprints.

LG is truly an adversial party in all of this.

Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'

#39

Easy solution. Do not connect your TV to the internet.

Agreed. I leave my tv disconnected from the internet, and connect my Apple TV instead… the default UX on most tvs is so much slower and add-riddled than Apple’s

Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'

#40

Note that their statement could also be true if they record 99% of the time. We need to start calling companies out for meaningless weasel statements like "We don't record continuously". The majority of the problem is also simply the ability to record. Putting a remote control listening hardware on a device that runs a plethora of 3rd party apps and with full connection to the internet means that even if LG isn't con…

As someone who hasn’t owned a television in decades, why would a TV even need a microphone in the first place?

How many other household devices have a microphone whose primary function is orthogonal to recording audio?

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