Live data from Hacker News

Google's Nexus 4 smartphone sells out in the US in 50 minutes

thenextweb.com

31–40 of 215 posts

Re: Google's Nexus 4 smartphone sells out in the US in 50 minutes

#31

Google - I am sure you lost some sales by releasing the 4.2 update for Galaxy Nexus and Nexus 7 on the same day as Nexus 4 and Nexus 10 were released! Not that I am complaining - this same day update is fast even for Google :)

I have an unlocked Galaxy Nexus and I don't see any system updates in settings. Do you have any sources for this?

Re: Google's Nexus 4 smartphone sells out in the US in 50 minutes

#32
post #27

Earlier quoted context omitted.

In Canada contracts are still typically three years. I've been salivating over this for months.

I am almost done my three year contract with Bell. I don't mind them so I don't mind staying with them. I want the N4 and I talked to retentions about what I could get post-plan if I brought in my own phone. They seemed quite confused and couldn't give me any better deals than a new customer. If I had gotten one of their subsidized phoned on a new 3-year deal they would have been able to give me a better deal. I woul…

The Canadian carriers don't seem very interested in doing favorable deals for bring-your-own-phone customers.

Either it's still too small a segment or (perhaps more likely) they've figured out they can lock people in to more 3 year contracts if there's no difference in the month-to-month prices.

I've seen Bell occasionally do promos where you can take $5/$10 off any plan if you have your own phone, but not much besides that.

I'd be very happy to be told I was wrong and there was a way to get better pricing, BTW. :)

Re: Google's Nexus 4 smartphone sells out in the US in 50 minutes

#34

Earlier quoted context omitted.

They'd lose even more sales by holding the update back for any significant amount of time. ~Day-0 updates are effectively part of the Nexus brand.

>Day-0 updates are effectively part of the Nexus brand For current Nexus devices may be - but for older gen Nexus devices I am not sure I have ever seen a same day update.

I've got a Nexus S 4G, I'm lucky if I see an update within months of release.

Re: Google's Nexus 4 smartphone sells out in the US in 50 minutes

#35

I'd love to see numbers to compare this to the sale of previous iPhones. My gut instinct says this is a supply-side issue more than a popularity issue. Could google be keeping supply low to keep demand up? Or was this such a popular product (people reporting that this bringing the google store to its knees) that it sold out within minutes and google was just ill prepared for the popularity?

The Nexus phones typically haven't been all that popular, so it wouldn't surprise me if supply was low. That would have been more because of expected low demand than marketing. Perhaps they were aiming to sell out on low demand, and got more than they bargained for.

Re: Google's Nexus 4 smartphone sells out in the US in 50 minutes

#36
post #24

The fact that it is 2012 and stores still refuse to just let you give them money and then have them ship you a product is ridiculous. I don't want to sit here and wait for a store to open or for things to come 'back in stock' to buy a phone. That's why we invented computers, to automate boring tasks. I give you money, you put my name on a list, as phones come in, you ship them in the order of the names on the list. P…

This is nice in theory. I think this doesn't happen because when you take people's money they're suddenly your "customers" and think they're entitled to a phone ASAP and if there are any unexpected delays you have upset the hoard. As soon as you take someone's money, they're a customer support liability.

Re: Google's Nexus 4 smartphone sells out in the US in 50 minutes

#37
post #24

The fact that it is 2012 and stores still refuse to just let you give them money and then have them ship you a product is ridiculous. I don't want to sit here and wait for a store to open or for things to come 'back in stock' to buy a phone. That's why we invented computers, to automate boring tasks. I give you money, you put my name on a list, as phones come in, you ship them in the order of the names on the list. P…

Consumers usually have an expectation of quick turnaround, and when they don't have a quick turnaround, they expect good feedback about when to expect what they paid for to be delivered to them.

In light of that, no, we don't really have the technology to automate all of those business decisions (especially so early in the product lifespan) and give a precise prediction about when a consumer can expect the product with acceptable reliability. There are too many factors that can delay delivery by a day or two, and accuracy within a day is extremely important for good customer service.

For a mass-market phone like this "It'll get there when it gets there!' is not an acceptable response to people who need a phone right now, or in the very near future. This isn't a raspberry pi.

There's no use pretending that high tech supply chain management is a simple process, and any hickups are really just ploys for media hype.

Re: Google's Nexus 4 smartphone sells out in the US in 50 minutes

#38
post #3

It would be nice if Google would release some sales numbers on this. I'd imagine it would sell well in Europe where the lack of LTE is not an issue. I don't see it selling that well in the US, most people here get new phones every two years when their contracts are up at subsidized pricing.

It sold well enough in the US to bring Google's Play Store to its knees.

I would still like to see some sales data. While I wouldn't expect Google to do anything like this, there exists the possibility that a company could create the appearance of a massive sales by limited the supply and slowing their servers, effectively making people think the phone sold out in massive enough numbers to bring down their services. Artificial supply constraints is a well known and commonly used tactic to increase demand.

Again, I wouldn't say Google would go to these levels of showmanship just to sell a phone, but seeing actual sales data in front of you shows more pieces of the truth than not having the data.

Re: Google's Nexus 4 smartphone sells out in the US in 50 minutes

#39
post #24

The fact that it is 2012 and stores still refuse to just let you give them money and then have them ship you a product is ridiculous. I don't want to sit here and wait for a store to open or for things to come 'back in stock' to buy a phone. That's why we invented computers, to automate boring tasks. I give you money, you put my name on a list, as phones come in, you ship them in the order of the names on the list. P…

I completely agree, but is it possible that Google and/or LG have contracts with their partners that they may not create obligations to more than a certain amount of product at one time? Might these products sell out because, contractually, they cannot sell beyond a certain deficit of materials?

Re: Google's Nexus 4 smartphone sells out in the US in 50 minutes

#40
post #33
post #16

This means that the price of the Nexus 4 isn't $299. It's actually about $490, the current buy-it-now price on ebay.

That's the price the eBay sharks are selling at. It's not the official price.

If people are willing to pay that, it's the market price.
Post reply on HN