31–40 of 242 posts
It seems weird that Google wouldn't have some kind of observability alert on outgoing email. 10k emails per week is a lot.
What if someone (Google) used Google suite to send 10k emails to fire people. Wouldn’t that be considered normal for the server for a day let alone a week. Yes I know I could have come up with a better example.
Earlier quoted context omitted.
Gmail is not a monopoly. When it comes to actual paying customers, it is not even the market leader > ridiculous assertion. What is ridiculous is the idea that running an email service a massive scale like Gmail is somehow free .
It's a figure of speech. I am not saying it is literally free. I'm being facitious. What I mean is they get money overwhelmingly because of their position in advertising and through android that essentially allows them to never worry about losing users. Who is going to going to attempt to delete their google account over poor customer service? You literally cannot access half of the internet today without a Google ac…
This must be the half I have never heard of then. What non-google websites specifically require a google account?
Earlier quoted context omitted.
They aren't a monopoly, and especially not a monopoly on emails. How did we get to the point where there can be 12 services, but the one with lots of customers is a "Monopoly". Its a complete destruction of the word. They aren't killing their competitors, nor making it illegal to compete. Yeah its harder in the current era to run your own mail server, for a variety of reasons involving spam. But can we just cut the s…
Postel's law means you can just mentally replace "monopoly" with "anticompetitive restraint of trade" and go on to address the substantive point.
Most of the problems people have spinning up their own email servers, like getting blacklisted by the big boys, are less bad societally than actually accepting and routing the quantity of spam they are blacklisting. Does it benefit them? Kind of. But its not anticompetitive in any real sense. These restrictions are obvious and basic. If you really wanted to, you could spend a significant, but in the grand scheme of things small, amount of money to break into the same game.
I mean theres a non zero chance that if Google, Microsoft and Amazon stopped being so damn picky, the government would turn around and regulate that they do exactly what they are doing now, to resist the plague of spam that would result.
Its like getting mad at Visa and Mastercard for insisting on the PCI DSS for people they transact with. If it wasn't mandated by Visa and Mastercard, it would become government regulation (and is already referenced by regulators in some jurisdictions)
"Ooooh no Visa is being anticompetitive making me secure my environment and prove that security to a trusted third party what a terrible monopoly they have".
It honestly is a bit dissapointing that most of the internet's "infrastructure" is tied up in large corporations that just get money for free by being the only provider and face little to no backlash (because of their monopoly) when they neglect things like basic customer service.
Gmail is free. How much customer support resources should someone reasonably expect a company to dedicate towards their free-of-charge services?
Zero. OTOH, since I'm sure they are training on emails and archiving/profiling everything forever even if we delete messages.. those constant threats to become a paying customer before hitting some arbitrary small quota are still villainous
Earlier quoted context omitted.
Gmail is not a monopoly. When it comes to actual paying customers, it is not even the market leader > ridiculous assertion. What is ridiculous is the idea that running an email service a massive scale like Gmail is somehow free .
It's a figure of speech. I am not saying it is literally free. I'm being facitious. What I mean is they get money overwhelmingly because of their position in advertising and through android that essentially allows them to never worry about losing users. Who is going to going to attempt to delete their google account over poor customer service? You literally cannot access half of the internet today without a Google ac…
It honestly is a bit dissapointing that most of the internet's "infrastructure" is tied up in large corporations that just get money for free by being the only provider and face little to no backlash (because of their monopoly) when they neglect things like basic customer service.
Gmail is free. How much customer support resources should someone reasonably expect a company to dedicate towards their free-of-charge services?
AWS, on the other hand has proven willing to move mountains for me as a $15/mo customer.
Earlier quoted context omitted.
Nice circular reasoning you got there. How do they have market power? Did they get it for free?
No, they got it by Gmail being a loss leader paid by Google AdSense in the search engine. Now they have AdSense in Gmail directly, so I guess it pays for itself.
Earlier quoted context omitted.
What if someone (Google) used Google suite to send 10k emails to fire people. Wouldn’t that be considered normal for the server for a day let alone a week. Yes I know I could have come up with a better example.
Those would be internal so I'm not sure they'd even count against your quota.
Earlier quoted context omitted.
A monopoly. It's hard for "everyone else" to develop a monopoly today, to suggest otherwise is a ridiculous assertion.
Gmail is not a monopoly. When it comes to actual paying customers, it is not even the market leader > ridiculous assertion. What is ridiculous is the idea that running an email service a massive scale like Gmail is somehow free .
It honestly is a bit dissapointing that most of the internet's "infrastructure" is tied up in large corporations that just get money for free by being the only provider and face little to no backlash (because of their monopoly) when they neglect things like basic customer service.
Gmail is free. How much customer support resources should someone reasonably expect a company to dedicate towards their free-of-charge services?
Maybe it's only legacy, but gmail brings customers to Google and their related services. Escalation then brings them on as paying Customers. As loss leader may make a loss if looked at in a bubble, but if looked at as part of the "Customer Lifecycle" then other areas of profit would likely be much smaller without the free gateway.
It takes me active resistance to avoid Google's paid services, and I'm staunchly independent in relatively rare air. The minor capitulation required to turn into a paying Customer would capture a good percentage of their erstwhile-free gmail users (I would think. Yes, conjecture, interested in explanations of alternative theories).