Earlier quoted context omitted.
He didn't want to (and didn't use for core functionality) - this was a an integration specifically to help customers who already used GCP.
If you have to use GCP, it's probably safer to go through a third party reseller than being a customer directly. Those resellers are big enough to get customer service.
can you point some if you remember off the head? is it something like pipedream, n8n?