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Internal emails reveal Ticketmaster helped scalpers jack up prices, FTC says
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Re: Internal emails reveal Ticketmaster helped scalpers jack up prices, FTC says
#32There is no reason that event tickets couldn't be sold similarly to airline seats.
There is no reason that event tickets couldn't be sold similarly to airline seats.
Charge extra for each armrest. Charge extra for priority entry to the venue. Charge to bring in a purse. Charge to sit next to your family. Charge for adequate leg room. Earn points that become worth less and less as they accumulate.
Re: Internal emails reveal Ticketmaster helped scalpers jack up prices, FTC says
#33I love going to concerts and love going to sport events. Ticketmaster is awful, but most of the ticketing platforms are. I always talked with fellow friends how we would love to start a new startup for this, for selling tickets, a fair one, etc. But of course people in the industry wouldn't want it. Really a shame, because it would be one of those cases where I'd be working on somethign that excites me so I would give it all.
Re: Internal emails reveal Ticketmaster helped scalpers jack up prices, FTC says
#34Hard to care what happens to a company like TicketMaster. As you build your company, ask yourself how they ended up like this. Do you think the founders had this outcome in mind when they started (everyone hating them and seeing them as an evil money grab)? They probably started with a different ethos. A good reminder that what we do can change - we need to instill our values into the basics of everything we build, o…
2 months ago and the experience was great. Ordering tickets through ticket master was easy and everything went smoothly using the ticket to enter the venue was also smooth.
Re: Internal emails reveal Ticketmaster helped scalpers jack up prices, FTC says
#35Earlier quoted context omitted.
The issue that spawned scalping and Ticketmaster is that musicians want to sell tickets under their market value. There's no analogous issue with airline pricing.
NO Scalping has existed since forever. The thing was it was local promoters + local sales (aka criminals) who would get tickets from management (yes thats the artists management) and kick the money back to the artist if they were lucky (if not the management kept it). Now TM owns the venue, they are the promotor, they are the manager(to an extent) and have full control of the tickets, and the secondary market. The ar…
By the reasoning of "Now TM owns the venue, they are the promotor, they are the manager(to an extent) and have full control of the tickets, and the secondary market." I would think the artist is 100% at the mercy of TM rather than in on the game. With that kind of control, why would they share with the artist?
Re: Internal emails reveal Ticketmaster helped scalpers jack up prices, FTC says
#36Hard to care what happens to a company like TicketMaster. As you build your company, ask yourself how they ended up like this. Do you think the founders had this outcome in mind when they started (everyone hating them and seeing them as an evil money grab)? They probably started with a different ethos. A good reminder that what we do can change - we need to instill our values into the basics of everything we build, o…
I go to a few concerts a year and enjoy them, but the only Ticketmaster concert I’ve ever been to was last year. I paid $115 each (with fees!) for good floor seats to see Weezer, Dinosaur Jr, and the Flaming Lips in 2024. The multi hundred or multi thousand dollar event tickets are insane, I’d never pay that much for a concert.
I am lucky to have local independent music venues (First Avenue in Mpls, they own a few local venues) with sub $100 ticket prices that have acts I want to see, which isn’t the case for everyone. Taylor Swift fans (for example) are squeezed as hard as possible for every penny, I think it’s absolutely disgusting.
Re: Internal emails reveal Ticketmaster helped scalpers jack up prices, FTC says
#37Hard to care what happens to a company like TicketMaster. As you build your company, ask yourself how they ended up like this. Do you think the founders had this outcome in mind when they started (everyone hating them and seeing them as an evil money grab)? They probably started with a different ethos. A good reminder that what we do can change - we need to instill our values into the basics of everything we build, o…
Oh, the shows are great. But the ticket purchasing experience is only slightly better than a root canal, and is typically more expensive.
It's hard to sympathize with the experience between scalping, which is bad, but also now there's all sorts of priority queues for people with various levels of pay-to-play which are pretty distasteful. AMEX presale, cell carrier presale, etc. all feels terrible. And the show is fun but my local arena renovated within the last decade and now feels like an airport terminal with all the tiered lounges, ripoff concessions even for an arena (I saw a $48 espresso martini), etc.
Similar to how I hear that Disney has basically made going to its resorts and scheduling Fastpass basically a second job.
Re: Internal emails reveal Ticketmaster helped scalpers jack up prices, FTC says
#38Hard to care what happens to a company like TicketMaster. As you build your company, ask yourself how they ended up like this. Do you think the founders had this outcome in mind when they started (everyone hating them and seeing them as an evil money grab)? They probably started with a different ethos. A good reminder that what we do can change - we need to instill our values into the basics of everything we build, o…
I’m not sure what Ticketmaster has to do with the show experience. But to answer your question, last week. I have another concert tonight
Which one?
Re: Internal emails reveal Ticketmaster helped scalpers jack up prices, FTC says
#39Not in any way to defend Ticketmaster's unscrupulousness, but my undergraduate university used TM for the student football tickets and we had none of the unfairness, which leads me to agree with the sentiments that TM is actually following the will of the artists / event managers. At school, we could sell our tickets to other students gray-market, and just "transfer" them for "free" in the TM app without issue. They…
This is also what I am experienced. In the music festival world, there is a TM subsidiary, In the same venue you can see fees differ by dozens of percent based on who the Artist, the ones known for being good people are much lower even if the base ticket price is identical
So TM is just the stooge doing terrible things that the artist wants to do, but would prefer someone else take the heat for it? All while the artist engages fans as their parasocial friend, who would never do them wrong?
That's cynical enough for me to want to believe it.
Re: Internal emails reveal Ticketmaster helped scalpers jack up prices, FTC says
#40Earlier quoted context omitted.
The issue that spawned scalping and Ticketmaster is that musicians want to sell tickets under their market value. There's no analogous issue with airline pricing.
Worse still, they want to sell it below market value, but they want to be paid as if they were selling tickets at market value. I remember finding some story about a contract for Ke$ha or Kathy Perry or some other pop-concoction of the previous decade getting leaked (*) , and one of the ways in which the artist got paid was trough a percentage of the tickets to distribute trough unofficial resale channels. The issue…
> The issue that spawned Ticketmaster is that as a class artists are greedy, but they want to pretend they aren't. Being hated is a vital part of that company's business model.
Excellent analysis