Microsoft became incompetent in IT • Hacker News Board

Re: Microsoft became incompetent in IT

#31

Post by lightbritefight » Thu, Jul 31, 2025, 5:47 AM UTC

burnt-resistor wrote: post #15

bee_rider wrote: post #13

Earlier quoted context omitted.

It is really shocking that their revenue keeps going up. I guess Azure makes sense.

Munching up VMware on-prem and AWS/GCP cloud, especially when they support Linux and Windows, it makes it less risky for megacorps to shift traditional non-webops, on-prem operations to them. What FOSS needs is saner and simpler type-1 hypervisor storage and compute appliances because the existing solutions are too difficult to deploy and maintain.

Look into XCP-NG. Its an excellent implementation of xenserver with a vsphere style single pain of glass called xen-orchestra. Its all FOSS and buildable from source.

It comes "batteries included" with backups/vsan/etc for an insanely reasonable "per host" license cost for support.

Re: Microsoft became incompetent in IT

#32

Post by TZubiri » Thu, Jul 31, 2025, 5:49 AM UTC

Enshittification exhibit 2773

Cases were the software developer is not being directly paid for their services will be dismissed to make way in the docket for such enshittification cases

Re: Microsoft became incompetent in IT

#33

Post by zo1 » Thu, Jul 31, 2025, 5:50 AM UTC

charcircuit wrote: post #9

>OK, they have a stupid AI that is worse than good old filters. This is an unsubstantiated claim. Right after he said he prefers to provide references for what he says.

Except he's right. If you haven't noticed how crappy "AI" search is in Outlook and Teams then you probably don't use them. Even when it sorta works, it literally ignores search terms you put in the field, it gives you the search results first for what it thinks you want, then after that it gives you the actual results which are at least somehow using your search terms.

At this point they'd be better off throwing my entire inbox in a RAG workflow written by some junior halfway across the world. It's that bad. I find stuff quicker by remembering when I got an email and then scanning it myself with my own eyeballs and my finger on the scroll wheel.

Outlook used to be amazing. It used to be the hub to my work knowledge base and my memory. Now it's just the tool that does my emails mostly very well.

Re: Microsoft became incompetent in IT

#34

Post by iforgotpassword » Thu, Jul 31, 2025, 5:51 AM UTC

ulrikrasmussen wrote: post #16

And this is one of the (many) reasons that I have self-hosted my email for the last 20 years. Sure, I have had outages, and one or two times I have had to drop everything to fix the server due to a botched upgrade. But each time this happened it was my own fault and I myself was able to fix it. I have NEVER lost access due to some automated system putting me in the wrong category. By the way, the biggest griefs I hav…

Yep, on the rare occasion I deal with someone who uses Microsoft for email, I give them a heads-up that they probably miss an email every now and then. I remember my last employer's mails often didn't reach them, and at some point they added a big warning to their sign up page when you used one of the Microsoft domains for your email.

Re: Microsoft became incompetent in IT

#35

Post by mikekaganski » Thu, Jul 31, 2025, 5:52 AM UTC

charcircuit wrote: post #9

>OK, they have a stupid AI that is worse than good old filters. This is an unsubstantiated claim. Right after he said he prefers to provide references for what he says.

Are you sure that a text describing one's thoughts when facing something has the same requirements as a mail to a mailing list? And do you always think using quotations in your mind? Like "Oh I come across this interesting place; it's rather popular [quotation1] [qotation2]; my friend suggested me to visit it [a link to the friend's spoken advise]; etc."?

Re: Microsoft became incompetent in IT

#36

Post by skirge » Thu, Jul 31, 2025, 5:55 AM UTC

Competent staff is expensive, because competent staff knows their value.

Re: Microsoft became incompetent in IT

#37

Post by ammo1662 » Thu, Jul 31, 2025, 5:58 AM UTC

GianFabien wrote: post #4

Never mind that ... look at next quarter's profit numbers and dividend. Like all corporations the only cohort they care about are their shareholders and executive suite.

They laid off a lot of people this year, so you can imagine how good the profits and financial reports must look.

No matter the cost, regardless of whether the company might fail, the executives and shareholders can always sell their shares early to make a huge profit and just walk away.

Re: Microsoft became incompetent in IT

#38

Post by sunshine-o » Thu, Jul 31, 2025, 5:59 AM UTC

It feels the author is talking about a bank or the government. That feeling you get when you are dealing with insanity.

But this is not new, they were already like this a long time ago.

Re: Microsoft became incompetent in IT

#39

Post by jeisc » Thu, Jul 31, 2025, 5:59 AM UTC

I think that they just wanted your mobile phone number in order to do 2 factor logins and they don't know how to do it without breaking the day with their inept system messaging and inputs.

Re: Microsoft became incompetent in IT

#40

Post by eviks » Thu, Jul 31, 2025, 6:00 AM UTC

> But this, once an IT tech leader, became utterly incompetent in IT. And for me, it’s a pity.

The rose tint is strong in these glasses. When was their support great? Or is the author simply confused about what tech they were a lead in?