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Handover.ai – Knowledge transfer made easy

handover.ai

31–40 of 51 posts

Re: Handover.ai – Knowledge transfer made easy

#31

I'm in the middle of this right now.. Handover would be super helpful. Cool concept. Kind of reminds me of I Robot where you can ask specific queries to holograms

Slightly unrelated, but Eleven Labs (the AI voices company) has obtained the rights to Laurence Olivier's voice. How long until I can video chat with Laurence Olivier and ask him about which tasks my agents have completed today?

Re: Handover.ai – Knowledge transfer made easy

#32

Large corporations won’t bite. The higher ups don’t care or they would not do mass layoffs to kowtow to hedge funds or the stock market. Corporations throw people out like garbage. Go ask the Senior engineers at Microsoft who worked there for 22 years. Entire teams.

> Corporations throw people out like garbage. Go ask the Senior engineers at Microsoft who worked there for 22 years. Entire teams.

Well that is what happens when people on this site keep telling themselves that it is the "juniors" that are only affected.

Everyone (except the owners) and especially engineers of all levels are always affected.

Re: Handover.ai – Knowledge transfer made easy

#33

I think this is a great idea for a product, but in my experience, the pain associated with handover is something that is earned over a long period of time. Knowledge starts to centralise in one person and they don’t do enough to disperse it. Maybe they are too busy, maybe they don’t value documentation, maybe it’s an oversight, there are lots of reasons. But that problem starts to build up and you only discover the f…

I’m the kind of person who is conscientious enough to make a handover document when I go on PTO, and the same traits that make me do that are the reason why I’d never use this. It lacks a personal touch; in fact it’s almost insulting (“I couldn’t be bothered to prepare a handover document so I asked this AI to do a shoddy job of it”). And the whole point of a handover document is to capture top-of-mind priorities tha…

Same on longer PTO doc, because there is always something weird going on that people should be aware of and no one should be able to say 'No one told me.' From that perspective, it is a useful CYA, but in my experience it genuinely helps everyone plan a little better.

That is the reason I think the Handover project has merit. What I personally hate however is the format ( video ), because I can see corporations adopting this out of sheer laziness. In other words, I don't wish this project be adopted by corporate America based on personal preferences, but I can kinda see them jumping on it.

Re: Handover.ai – Knowledge transfer made easy

#34
post #11

The issue is there is no incentive for the person leaving to make these handover docs and videos. They will just say the bare minimum and complete the task.

The incentive of leaving a good last impression on your employer, so you get a good recommendation, is a pretty good one, imo. It might actually be much more valuable than anything else you do in those last days/weeks, in fact.

It is true that your reputation follows you, but how are going to judge whether the knowledge gathered from that video is sufficiently thorough without actually watching it or at least going through generated notes. This will be generated and left for another llm to summarize and forgotten on a drive somewhere. No one will see any of it unless there is an actual issue.. at which point, it likely won't matter for the purpose of recommendation.

Re: Handover.ai – Knowledge transfer made easy

#35
post #6

This has merits, and I don't want to criticize that. But, as a matter of practice, I'd like to suggest, if you have the resources to task another experienced person to do a recorded interview, that might yield better results. My most recent example... A software engineer had given notice, while finishing solo marathon coding on a complicated big new thing that I think no one else had yet seen. So I (as the new princi…

And yet, I think a lot of people in this thread suggest this would likely be the exact fate of this service should it be adopted. And it would be a shame, because lost institutional knowledge is a real issue.

Re: Handover.ai – Knowledge transfer made easy

#37
Here is a contrarian view. How about keeping a valuable team member instead of getting rid of them at the first chance? I can bet that the past 2-3 decades or so the American organizations forgot collectively the most they have ever forgotten since the Industrial Revolution.

A skill cannot be handed over. You can painfully train someone to acquire some of it over time, but certainly you cannot “hand it over”

Re: Handover.ai – Knowledge transfer made easy

#39

I think this is a great idea for a product, but in my experience, the pain associated with handover is something that is earned over a long period of time. Knowledge starts to centralise in one person and they don’t do enough to disperse it. Maybe they are too busy, maybe they don’t value documentation, maybe it’s an oversight, there are lots of reasons. But that problem starts to build up and you only discover the f…

I once quit a job and gave them 6 weeks notice because I wanted to try and make the handover as painless as possible. My manager said “stop working today. Come in, check your emails, but don’t do any work. Forward and delegate everything that lands in front of you. Let people who reach out to you know you’re leaving and introduce them to whoever is taking over that particular responsibility. We’re going to have to wo…

Happened to me back in 2009 and I couldn't believe it. I got paid for 1 month to sit around, drink coffee, answer questions. Then I moved and got a 30% raise.

This 1 month also helped me refresh all my knowledge, go through my notes, etc. "In teaching I learn, and in learning I teach". Having around 100 people asking me questions from all over the 'region' helped me put things back together, see connecting dots that I missed before, and I left there with a new (better) set of notes about myself and how to do things.

Re: Handover.ai – Knowledge transfer made easy

#40

I'm working on a tool with a very similar business purpose but it isn't sold as this because I've concluded you can't sell this. Apparently I need to move faster. Quitting the day job soon.

if you quit your day job your team will be lost without you
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