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This thread is not really interesting because we don’t have the Hetzner’s side of the story.
Hang on, Hetzner literally deleted all their data without warning? That’s actually insane and business killing. Both for Hetzner’s reputation and potentially for their customer.
For what now?
also negative experiences here. if they get a copyright-violation request from someone, they won't contact you about it. they'll just take your server down immediately and ask you to respond. obviously thats not a sane course of action and i cannot recommend using them for any kind of production systems. i am always angry if i see articles about them here on HN because such a vendor should be blacklisted and not prom…
Not my experience as well. They have previously given me 24 hours to respond, or they will remove the server.
After all, Hetzner is now priotizing shareholder value and is removing smaller customers wasting their compute resources.
Whenever I ask a CTO if they have a backup (or plan-B) they say we're on AWS, we backup there and they will never go down as a company. And then I ask them what they do when their account gets shut (e.g. because they are selling something bad on Amazon and have the same phone number as the company account?) Or the instance some years ago where GCP closed because someone had wrongly classified image on their drive? Yo…
Google Cloud accidentally wiped an Australian super[annuation] (pension) fund's entire cloud deployment earlier this year. I think that if you really want durable backups, they have to be reducible to object storage and put in someone else's cloud.
Hang on, Hetzner literally deleted all their data without warning? That’s actually insane and business killing. Both for Hetzner’s reputation and potentially for their customer.
The reality that they have this power, and that they'd delete data irretrievably, scares me.
Last year I had a misconfigured port on a Docker service, and someone was able to exploit it and run a port scanner. It was during a period that I was away from home, so if I hadn't seen their service abuse emails in time, I could have returned home after a few days to find all my data wiped out (or uptime monitors complaining).
Earlier quoted context omitted.
The lack of response from Hetzner is part of what does make it interesting.
No response usually means it's a legal case.
Been seeing a lot of negative posts surrounding experiences with Hetzner of late. Definitely facing issues and losing reputation.
When you ride the cloud/ai hype wave you end up with making fast and not very healthy decisions. Same things happen with other providers so whatever is your choice you must have disaster recovery and replication in place. If you wanna go cheap just make some s3 backups on R2, BackBlaze, Wasabi.
Last time I used them (pre-2020) they were going as far as requesting customer's ID and rejecting them on the basis of country of origin, and I assume this also includes facial features that may resemble "an average scammer". Obviously this did not happen to European/American IPs so they never faced such issues, and as such this practice was invisible to the world.
I can say for sure OVH and Scaleway would try to negotiate with you before erasing your data - this may have changed over the years.