Earlier quoted context omitted.
Fun thing about small claims (once had to sue a bad landlord, eventually settled out of court), even if you win you have to extract payment. That means you need to figure out which banks have which accounts you want to garnish and contact them, which properties to put liens on, etc or hire a collections firm to do that. I suppose an institution might be more willing to just pay up and be done with it, but if they wan…
If nothing else, I assume it could defray any ostensibly-legitimate costs the hospital or service-provider is demanding from you.
Also you have to prove damages, back when we were suing the landlord I brought up throwing on lost wages for the time I had to take off work to deal with the illegal stuff we were suing over, and our lawyer said "yeah we can try but it's unlikely the judge will award that because you weren't forced to take that time off". There's all sorts of gotchas like that.
That experience really opened my eyes to how the system really does screw the average person. I'm upper middle class and extremely well educated, so is the rest of my family who were supporting us throughout. I can't imagine how someone making the median salary who reads at a 5th grade level would navigate it. That's probably what said scummy landlord was counting on and why he settled when it was clear we weren't easy targets.
The system serves the common man reluctantly at best. Justice is a luxury good.