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For the average non-tech user, is the lack of third party apps really that big of an issue? In all honesty, all they need is Facebook, Twitter, Angry Birds and sudoku, which WP7 has. You're really not at a loss for apps when it comes to the popular 1st tier apps. The bigger issue, from my personal experience seeing people pick up and use a WP7 device, is that it's awkward to use compared to the grid of icons in iOS a…
Android: grid of icons, which you can pick some that you use most often and pin them to the first screen you see. WP7: list of icons with names, which you can pick some that you use most often and pin them to the first screen you see, except these icons then change sometimes to display more information such as weather forecast, Facebook updates, etc. This is too different how? The icons on the menus are pretty clearl…
In showing the phone to my family/friends the biggest confusion I have found was the People pane. They thought in terms of the Facebook app and the Twitter app. Once I explained that those apps are all 'in' the people pane and linked to their phone profile things went smoothly. Overall I felt they really liked the look of the phone.
Personally I like the social media integration and the tile interface look. Rather than a feeling of reaching out to Twitter or Facebook those things are delivered to me. I don't have Joe on Facebook and Joe on Twitter, etc. I just have Joe and all his updates are delivered and grouped together in a nice way.