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I was a 20-something dethroned dotcom ceo that went to work at mcdonald's (2000)

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Re: I was a 20-something dethroned dotcom ceo that went to work at mcdonald's (2000)

#31

> Nobody thanked me. Do you think this is still true? This resonates with me. I used to work in tech, but I recently joined my family's brick-and-mortar business. No one says thank you, no one appreciates you. I find it amazing that this culture of thanklessness exists even in the US (I'm in India) in non-tech jobs. P.S. I worked at all fronts of the business before joining the management. Worked at the counter, as a…

I took it to mean that no manager ever thanked them. Because, like sibling comments, I can’t believe no one like myself and siblings ordered a burger and said “thank you”. Hundreds of customers at that counter everyday, someone had to have uttered those words. But management, OTOH…

(Alternatively, “no one” being defined as “the vast, vast majority of customers”. That I could believe.)

Re: I was a 20-something dethroned dotcom ceo that went to work at mcdonald's (2000)

#32
post #11
post #2

"10/[20]00-10/[20]00: counterperson, mcdonald's" Does that mean he worked there for one month or less? I checked his Linkedin, the job isn't listed. Jan 2002 he started a new photo startup ("50M+ members posted a billion photos"), then co-founder&CEO of meetup. It's a good time capsule of what his thinking was in 2000 but I wonder if it was more than a break. At my office job I, too, often think I should drive an Ube…

He worked there for a few weeks: https://www.businessinsider.com/scott-heiferman-startup-care...

Well that explains why he felt nobody appreciated his efforts. The first few weeks at a job like that you are pretty much just in the way. It takes some time to learn the routines and operate the equipment so you can work quickly without thinking.

Re: I was a 20-something dethroned dotcom ceo that went to work at mcdonald's (2000)

#34

> Nobody thanked me. Do you think this is still true? This resonates with me. I used to work in tech, but I recently joined my family's brick-and-mortar business. No one says thank you, no one appreciates you. I find it amazing that this culture of thanklessness exists even in the US (I'm in India) in non-tech jobs. P.S. I worked at all fronts of the business before joining the management. Worked at the counter, as a…

I've been doing nonprofit (free) work for decades.

I almost never get thanked; even after doing tens of thousands of dollars' worth of free work.

That's fine. That's not why I do it.

This reminded me of American Beauty, for some reason...

Re: I was a 20-something dethroned dotcom ceo that went to work at mcdonald's (2000)

#35

If his timeline and application are true, he was technically still the chairman of his company while working at McDonald's, if in name only. > 10/99-10/01: chairman, i-traffic (an agency.com company) > 10/00-10/00: counterperson, mcdonald's (4th & broadway, nyc) I sometimes think about going back to work at food service jobs after I retire, just to keep busy. I enjoyed those jobs as a high school and college student,…

The key is "Enjoy". There is no substitute to meet people, smiling, happy, no politics, no desire to grow or get a raise. Plus fixed hours and you are not responding to slack/emails/oncalls after that. This is not stress, this is fun as long as you do not have to pay large bills.

Yes, it also gives you ideas for new businesses.

Re: I was a 20-something dethroned dotcom ceo that went to work at mcdonald's (2000)

#37

> Nobody thanked me. Do you think this is still true? This resonates with me. I used to work in tech, but I recently joined my family's brick-and-mortar business. No one says thank you, no one appreciates you. I find it amazing that this culture of thanklessness exists even in the US (I'm in India) in non-tech jobs. P.S. I worked at all fronts of the business before joining the management. Worked at the counter, as a…

> Nobody thanked me. I don't buy this for a second. I thank everyone for even the most trivial of interactions and I'm certainly not alone (in the US) Buy a Coke at 7-11 - "thank you!" Take package from UPS guy - "thank you!" Waiter takes order - "thank you!" Support rep puts me on hold to look up issue - "thank you!" Pretty much every retail/store interaction - "thank you!"

I couldn't figure that one out.

Maybe he was speaking of management, franchise, and McD corporate?

Or maybe it was a quirk of that store in NYC, or our own experiences are otherwise not representative?

Or maybe he was writing more loosely, about a "thankless", poorly appreciated, poorly compensated, purely transactional job.

Re: I was a 20-something dethroned dotcom ceo that went to work at mcdonald's (2000)

#38

> Nobody thanked me. Do you think this is still true? This resonates with me. I used to work in tech, but I recently joined my family's brick-and-mortar business. No one says thank you, no one appreciates you. I find it amazing that this culture of thanklessness exists even in the US (I'm in India) in non-tech jobs. P.S. I worked at all fronts of the business before joining the management. Worked at the counter, as a…

> Nobody thanked me. I don't buy this for a second. I thank everyone for even the most trivial of interactions and I'm certainly not alone (in the US) Buy a Coke at 7-11 - "thank you!" Take package from UPS guy - "thank you!" Waiter takes order - "thank you!" Support rep puts me on hold to look up issue - "thank you!" Pretty much every retail/store interaction - "thank you!"

My partner and I were normally polite when picking up ice cream from a local dairy a few weeks back. "No rush, take your time." Nothing overly fancy from a manners or politeness perspective. Was offered free ice cream for "being the nicest folks we've had in a long time." Didn't take the free ice cream of course, but thanked the folks working.

I suspect overall impoliteness has seen a bit of an uptick, from my casual observation of the sociomacro (especially during airport and air transportation transit and use), and that gratitude is not expressed in casual interactions as perhaps it previously was.

https://hbr.org/2022/11/frontline-work-when-everyone-is-angr... ("Frontline Work When Everyone Is Angry")

https://psycnet.apa.org/record/2015-28930-001 ("Catching rudeness is like catching a cold: The contagion effects of low-intensity negative behaviors.")

Re: I was a 20-something dethroned dotcom ceo that went to work at mcdonald's (2000)

#39
post #19

> Nobody thanked me. Do you think this is still true? This resonates with me. I used to work in tech, but I recently joined my family's brick-and-mortar business. No one says thank you, no one appreciates you. I find it amazing that this culture of thanklessness exists even in the US (I'm in India) in non-tech jobs. P.S. I worked at all fronts of the business before joining the management. Worked at the counter, as a…

I'm curious what qualifies as "nobody thanked me". If I told someone "good job" that's not really thanks in my mind. I probably wouldn't say "thank you for making the fries"... but I would say "good job".

As a customer, I always say thanks for whatever someone did for me, and it I always feel like smacking another customer whrn they are on their phone while giving an order to someone at a counter, like the human behind that register was actually just part of the register. Just an npc, or a toaster. The company they work for does see them that way and treats them that way, but we have no excuse for doing the same.

As an employee, or a boss, I don't find it ridiculous to thank or be thanked for random tasks occasionally, especially when they are a little out of order. No one needs to be worshiped for making fries, and it's techically simply within the expected job description for the manager to tell you to go out back and wash the rubber floor mats or something slightly not your usual task, and yet never acknowledging anything ever is also just being an inconsiderate ingrateful assshole.

It's worth it not to be that guy even if only for the purely self-interest reasons of having more and better choice of employees who do a better job on average and give you less grief when you need a favor like to cover someone else's absense or a large job etc.

Asking instead of telling at least sometimes, and saying thanks at least sometimes, has to be genuine too. If it's just bs noises that don't actually mean you are being accomodating and flexible then don't bother. Even though the boss is the boss, and has the right to just didctate, and even if the thing you're asking is really all else being equal a command, the reason for asking is not just as a pacifier so someone feels respected when thy're not, it's to allow for the possibility that there actually is some problem. 99% of the time there should be no problem and thr answer is expected to be "yep got it", by asking, the person is far less stressed on an ongoing constant level feeling that if there ever was some problem, they could just say so.

It turns dictation into cooperation. Can you restock that station later? I have to pick up my kid. Can you do it now if I take you off this other thing? ok. ok. Much better that way.

Thanks for cooking the fries, or even good job on those fries does sound silly, because it is, because it kind of misses the point and isn't what they're talking about.

Re: I was a 20-something dethroned dotcom ceo that went to work at mcdonald's (2000)

#40

If his timeline and application are true, he was technically still the chairman of his company while working at McDonald's, if in name only. > 10/99-10/01: chairman, i-traffic (an agency.com company) > 10/00-10/00: counterperson, mcdonald's (4th & broadway, nyc) I sometimes think about going back to work at food service jobs after I retire, just to keep busy. I enjoyed those jobs as a high school and college student,…

From what I've seen, it's not the same. I worked at McDonalds in high school and college. It was fun for the most part. But most of the employees were like me. Young, not really adults yet, pretty carefree.

The people I see at McDonalds today are not the same at all. Mostly older, disinterested, no energy, no spark, marginal care for personal appearance. You rarely see a high schooler or young person working there. It's just depressing to even be in there watching them.

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