> "How can I use Office? Why can't I play this video? What's this error in the software upgrade screen?"
"How can I use Office?" is an unavoidable question, but it's like asking how you can play Super Mario Brothers on a Sega Master System. You can't, here's the replacement. Same process you'd have to go through when switching to a Mac from Windows or Windows to a Mac for any number of pieces of software, and that doesn't mean that Windows and Mac aren't ready for consumers.
For the rest, in my experience I hear no fewer complaints for why Windows and Macs won't play videos or upgrade correctly, etc. than for Linux. For some reason people have lower expectations of these massive companies; maybe a humility based on their size and marketing.