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Asking a warranty repair on a 9 years old oven is a bit of a stretch. I doubt it'd fly in the EU.
Does anyone know whether and how this translates to other places in the world? For me, it's the most interesting with EU/Sweden. We don't have courts like this do we?
I have successfully used exactly the same technique of "get a court date, wait for your opponent to contact you and resolve the issue, cancel the court date" in the past to challenge an illegal rent increase in Switzerland. The court for that here is called the Schlichtungsbehörde.
Earlier quoted context omitted.
The question I ask straight back at you: how long do you think an oven should last?
9 years is a lot to expect it to be under warranty...
Asking a warranty repair on a 9 years old oven is a bit of a stretch. I doubt it'd fly in the EU.
Asking a warranty repair on a 9 years old oven is a bit of a stretch. I doubt it'd fly in the EU.
If I buy an expensive fridge and it fails in 5 years due to a faulty component, then that is up to the retailer and manufacturer to sort out between themselves as to who wears the cost of replacement or repair.
Consumer NZ is usually used as the independent source for expected product lifetimes: https://www.consumer.org.nz/articles/appliance-life-expectan.... Interestingly, they specify 15 years for an oven, which is more than the company in this article claimed electric ovens should last for.
Earlier quoted context omitted.
The question I ask straight back at you: how long do you think an oven should last?
9 years is a lot to expect it to be under warranty...
In fact, we should be able to build ovens that last a lifetime. And not only ovens, there are many appliances and gear that can easily be made to last a lifetime, except for some wearing parts. However, many companies that did this were competed to bankruptcy by cheap low quality competing products.
With the abundance of low(er) quality products, we tend to expect a shorter lifetime.
Does anyone know whether and how this translates to other places in the world? For me, it's the most interesting with EU/Sweden. We don't have courts like this do we?
> Now an old fashioned light bulb shouldn't be expected to last a decade, but an oven? Funnily enough, there actually was the Phoebus cartel [1] which sought to reduce the lifespan of incandescent light bulbs to around 1,000 hours and raise prices. [1] https://en.wikipedia.org/wiki/Phoebus_cartel
Earlier quoted context omitted.
9 years is a lot to expect it to be under warranty...
Apparently not in Australia.
Considering the cost of sending a lawyer attend the hearing and the potential risk of creating a precedent, it may simpler and cheaper to send an engineer when someone complains too loudly...