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The Experience Economy

cdixon.org

31–32 of 32 posts

Re: The Experience Economy

#31
The problem with this article is that chris misunderstands the meaning of the word "experience".

In the context of the research about happiness, experience meant real live experiences.You usually remember those kinds of experiences, they become a part of who you are, and you do use memories of them to change your mood.

Products usually have a different happiness charasteristic. They make you happy but only for a short time and then you get used to them.

Is software products or experiences ? well that depends on the software. airBNB seems to fit on the product model, like a well designed lamp. Using a programming language is an experience.

Re: The Experience Economy

#32
post #23

Earlier quoted context omitted.

Where do you think the horseshit is? I've been noticing this effect lately in my business where people don't NEED to buy many things anymore, there are almost always a much cheaper alternative that will satisfy their needs, but people are willing to pay a considerable premium to get an experience/emotion.

Fair question. Looking back over the article, I pretty much agree with the first paragraph. And I think the second paragraph may be true -- I've noticed some changes in my own perspective as well as several friends -- though the matter is definitely not clear cut. There's still a lot of excess consumerism in my own life as well as most people I know (everyone I know that I can think of). Paragraph 3 bugs me because I…

fair enough. I think that Interaction Design is now becoming a technical job, using feedback loops and numbers (ie Steve Jobs dropping the original iPod into the fishtank to illustrate dead space in the ipod) rather than the marketing/design led way (ie adding bigger fins to cars in the 50's)
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