Deletion of user account • Hacker News Board

Re: Deletion of user account

#31

Post by littlestymaar » Fri, May 03, 2024, 11:49 AM UTC

WithinReason wrote: post #26

Zealotux wrote: post #14

Earlier quoted context omitted.

Amusing, because it should be free in the EU.

Is it illegal to sell something that's free?

When the regulation mandate you to provide it for free, yes…

Re: Deletion of user account

#32

Post by muningis » Fri, May 03, 2024, 11:50 AM UTC

WithinReason wrote: post #26

Zealotux wrote: post #14

Earlier quoted context omitted.

Amusing, because it should be free in the EU.

Is it illegal to sell something that's free?

GDPR, and right to be forgotten (a.k.a. removal of all and any PII including account)

Re: Deletion of user account

#33

Post by dumbfounder » Fri, May 03, 2024, 11:50 AM UTC

Nice, if you register you can get 10% off your deletion: https://paste.pics/59a50e49166a7c584f7e656391346329

Re: Deletion of user account

#34

Post by Mo3 » Fri, May 03, 2024, 11:52 AM UTC

bbx wrote: post #9

Interesting how it's 19,90€ in the EU but £29,90 in the UK.

If you go back on the Wayback Machine it was 29,90€ 9 months ago too

Re: Deletion of user account

#35

Post by Mo3 » Fri, May 03, 2024, 11:52 AM UTC

morsch wrote: post #25

The account thing seems to be an issue for people who buy e-scooters on the secondary market (i.o.w. used). Often, the scooter is still tied to the previous owner's app. I've found forum posts of people resorting to using the email/password from the previous owner, or sending a registered letter to SoFlow asserting the new ownership. So, and now I'm speculating, it's possible that this is less about deleting the acco…

That sounds like the most reasonable explanation for this.

Re: Deletion of user account

#36

Post by davorak » Fri, May 03, 2024, 11:53 AM UTC

tux3 wrote: post #11

rob137 wrote: post #5

Still seeing it here: https://www.soflow.com/en/product/deletion-of-user-account/

Looks like it's still offered for purchase: https://www.soflow.com/en/warenkorb/?add-to-cart=1098

Currently not fully working. You end up being redirected from the cart.

Re: Deletion of user account

#37

Post by oefrha » Fri, May 03, 2024, 11:53 AM UTC

grilledchickenw wrote: post #4

The wayback machine will always remember: https://web.archive.org/web/20240503105207/https://www.soflo...

It doesn’t. You can block their crawler with robots.txt and send DMCA takedown requests for archived pages as the domain owner which they will honor.

Edit: I was under the wrong impression that if you specifically call out ia_archiver in robots.txt they would honor it. It’s been completely ignored since 2017.

Re: Deletion of user account

#38

Post by HeatrayEnjoyer » Fri, May 03, 2024, 11:54 AM UTC

TickleSteve wrote: post #30

If you're buying it... could you return it? If so, how would they refund you without an account?

Initiate a chargeback and they will figure it out.

Re: Deletion of user account

#39

Post by berkes » Fri, May 03, 2024, 11:55 AM UTC

Zealotux wrote: post #14

bbx wrote: post #9

Interesting how it's 19,90€ in the EU but £29,90 in the UK.

Amusing, because it should be free in the EU.

Is that actually a legal requirement?

Re: Deletion of user account

#40

Post by Mashimo » Fri, May 03, 2024, 11:56 AM UTC

Longhanks wrote: post #29

Zealotux wrote: post #14

Earlier quoted context omitted.

Amusing, because it should be free in the EU.

Really not trying to be devil's advocate here, but the company is based in Switzerland, and neither Switzerland nor UK are in the EU.

Should not matter, if they target EU customers. They also have the EU cookie banner.