Live data from Hacker News

I Regret My $46k Website Redesign (2022)

mtlynch.io

31–40 of 55 posts

Re: I Regret My $46k Website Redesign (2022)

#31
post #25

Also a bootstrapped founder. I couple of years ago I wanted to build an app for my site and posted the job to a freelance marketplace. I got abundant calls and picked a company that seemed to have an eye for design and a lot of good looking examples in their portfolio. They offered to do a redesign and a bunch of other work I refused - I knew what functionality I wanted and needed just a developer for a few weeks. Th…

I often ask non-engineering staff (basically: imposing salesbruhs): "would you want to be treated this way?"

>With GPT 4 the effort is even smaller now.

Thanks to co-pilot, I am building my first website in over two decades. It encourages me in ways that aren't designed to pilfer my heard-earnt dollars with every modification.

Re: I Regret My $46k Website Redesign (2022)

#32
post #30
post #26

Earlier quoted context omitted.

> Spending $100,000 and making two minor changes that triple your revenue is an absolute bargain. This is a qualified statement that really doesn't add up in my head. No minor change is going to triple your revenue, no matter what ui UX designer says.

You’d be surprised. I’ve seen it happen a few times. There’s no silver bullet or a guarantee that happens all the time, but I have had my hands in doubling revenue 2 times by redesigning one page. Different solutions btw for different companies. Or a major major client that, because of the redesign, used the product and endes up spending a lot over the course of 2 years. And no I cant just replicate that on command b…

I understand, and okay the UI UX is part of it, I just feel that there is usually other factors involved but I don't know enough I guess.

Re: I Regret My $46k Website Redesign (2022)

#34
People focus about the cost, but I would GLADLY pay 46k if it ups revenue by 60% plus. The added income over the years makes this a drop in the ocean to be honest.

The experience he had while paying the 46k is the bad bit, and I honestly would have called it quits a lot earlier than he did.

Re: I Regret My $46k Website Redesign (2022)

#35
> In my first meeting with DesignAgency’s team, I asked how long they expected my project to take. “How long is a piece of string?” their lead designer asked.

...and that would have concluded my last meeting with this agency.

Re: I Regret My $46k Website Redesign (2022)

#37

so you got played like a fiddle and are too soft to call them out therefore hurting others in the future by omission. explain to me how is that ethical?

It’s pretty crazy the OP said they didn’t get screwed over, the entire story had that one phrase over and over in my head and at the end you said they didn’t.

This is exactly how you screw over someone nicely

Re: I Regret My $46k Website Redesign (2022)

#38
post #17

I've been running a design agency for over a decade and have worked on many redesigns (not involved btw with OP). One common mistake I notice among designers, and something I always emphasize to my team, is the importance of designing for the business, not just for aesthetics. Design is not merely a visual exercise; it's a catalyst for business growth. I can cite numerous instances where simple or even major redesign…

> Spending $100,000 and making two minor changes that triple your revenue is an absolute bargain.

The hard part is knowing what "minor" changes needs to be made.

Unless you have evidence of what the problem is, you're just stabbing the dark. $100k is probably best spent on a session capture tool that allows you to see how/when/why users are dropping off, hire a UX designer who can think up solutions for the highlighted problems, then use the capture tool to gauge effectiveness and sneak up on a solution.

I won't deny that there are great UX people out there with a natural intuition for this stuff. But there's still the problem of figuring out which ones are great.

Old school UX used to involve video taping users interacting with software.

Re: I Regret My $46k Website Redesign (2022)

#39
The new site is also one of those sites you see and immediately close them because they look like all that SEO autogenerated garbage with zero content the web is flooded today. That might not be true for this site, but it looks like it. The whitespace, the generic cliparts, the stylized colors. Everything screams "form over function"
Post reply on HN