Jira tries to solve everyone’s problem. It tries to incorporate everyone’s idea of how and what’s needed to be tracked. I can just say from my own experience that the one that created the workflow and what fields that they absolutely must have to do some sort of follow up, have never worked as a developer or anything near a software project, and yet enforces all this garbage for their illusion of control. And yet the…
This is all configurable by the JIRA admin at your org. You're not complaining about JIRA, you're complaining about someone at your company who set up the workflows. I figured this out after bitching endlessly about JIRA at company 1 only to move to company 2 and discover everything I had hated about the process was set up by my previous boss...
I thought it was JIRA, but it was the org..