Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Ask YC: Review my startup, Userfly

news.ycombinator.com

Post reply on HN
Print view View original

31–40 of 52 posts

Re: Ask YC: Review my startup, Userfly

#31

Post by cte »

agotterer wrote: post #14

This is really neat. Love the idea. I'm not looking for an estimate, but can you give a general idea of pricing?

Honestly, we haven't thought enough about our pricing; the cost will likely be proportional to the # of users you need to capture in a given period of time. For small sites I don't see us charging more than $10 a month. We are also playing around with the idea of licensing our software, so that companies can run the captures internally to enable ajax functionality, and keep their data private.

Re: Ask YC: Review my startup, Userfly

#33

Post by Mistone »

we just launched an ecommerce shop and where looking around for just this type of tool, going to dig in a bit more but surface review looks pretty solid. the free account look pretty limited, and it looks like a middle option for 2-4 users would be nice.

Re: Ask YC: Review my startup, Userfly

#34

Post by cte »

wensing wrote: post #28

Great idea and solid execution, but I don't like your pricing page: http://userfly.com/pricing What is a Basic event vs. an Advanced event? How can I choose when I don't even know what those are?

Our pricing page sucks. Will fix asap. In the meantime.

Simple events = mouse movements, clicks, focus events, scrolling etc.

Advanced events = DOM mutation events triggered by ajax and other types of sophisticated javascript: http://en.wikipedia.org/wiki/DOM_Events

We will likely have to do customer specific fixes to get advanced event captures working well during our beta phase, which is why we want you to email us if you are at all interested.

Re: Ask YC: Review my startup, Userfly

#35

Post by cte »

andr wrote: post #20

I would have bought a subscription for this right away, as we were discussing rolling something like that on our own for a client. However, your pricing page being a "mailto" link put me off. Tell the price right away. Also, what are "advanced" events? 63KB is a little too heavy I'd say. Perhaps rewrite this so it doesn't use jQuery, or at least give me the option to skip it in the tracker js if I'm already using it…

We're still unsure of the cost to run this service as we scale up. We are looking for beta testers to try out our advanced features, so please email us, and we can get you a pro account for free, and start to iterate on the product to meet your specific needs (and lighter weight JS is definitely something we can fix for you).

Re: Ask YC: Review my startup, Userfly

#37

Post by bprater »

endtwist wrote: post #24

I hate to sound like wet blanket, but from my personal experience, browsing sessions by themselves aren't all that useful in learning about your users. Over the past few years, I've worked a lot with recording browsing sessions (I was the creator of Tapefailure, and now VisTrac.com, which is a work-in-progress). The main issue is that the sessions aren't focused (you don't know about the goal of the user) and watchin…

Maybe this would be a great upsale for clients that don't want to muddle through the videos themselves (cough, Fortune 500 marketing folks who love reports, cough) -- have the videos cranked thru Amazon's Mechanical Turk and then the Turkers can summarize events.

Re: Ask YC: Review my startup, Userfly

#38

Post by mlLK »

I haven't had this much fun on a demo since some random Flash app from the late 90s. Well executed cte, while some may discredit your app for providing no concrete application, I for one salute you, I would have never thought to pass a user's intuition as input. This puts the voyeurism of a Trojan virus into a web app, which is what computer illiterates love to look at. This could be a very bankable idea.

Re: Ask YC: Review my startup, Userfly

#39

Post by jchor »

Very cool indeed! That's a good point about admin pages. Perhaps you can have some kind of flag or config setting so that we can set which pages or directories we don't want to be captured.

I have a question about SSL sessions. The video mentioned that replays are done through you since the web page is crawled, so are you spoofing and logging in as the user in order to do the logged in pages?

Post reply on HN