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Apple Rejects the Hey Calendar from Their App Store

world.hey.com

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Re: Apple Rejects the Hey Calendar from Their App Store

#31

As someone who has deployed dozens of apps to the App Store for clients, avoid submitting first time apps during the holidays and add free account solely for Apple reviewers.

It appears they submitted the app before the holidays? > After spending 19 days to review our submission, causing us to miss a long-planned January 2nd launch date

Apple’s offices were closed 22/12 - 01/01, which is a not-insignificant chunk of those 19 days (not mentioning that their chosen launch date was the first day back)

Re: Apple Rejects the Hey Calendar from Their App Store

#32
post #6

re: the 19 days issue you're planning around the time where most of the people who review these things are going to be taking PTO. as far as I could tell reading the guidelines the only guarantee apple gives you is that they'll get to it as soon as possible it's also a little funny that DHH is saying that apple exempted them from the rules last time and then a couple paragraphs later is complaining that apple exempts…

>it's also a little funny that DHH is saying that apple exempted them from the rules last time and then a couple paragraphs later is complaining that apple exempts other companies from the rules as well

The author wants clear and fair rules so that exemptions are never even needed. I think the article is pretty clear on this.

Getting their exemption was an absolute nightmare for them - It’s certainly not something they are gloating over.

Re: Apple Rejects the Hey Calendar from Their App Store

#33

Earlier quoted context omitted.

It appears they submitted the app before the holidays? > After spending 19 days to review our submission, causing us to miss a long-planned January 2nd launch date

Apple’s offices were closed 22/12 - 01/01, which is a not-insignificant chunk of those 19 days (not mentioning that their chosen launch date was the first day back)

People keep bringing this up, but the reality is that the US holiday season slowdown is only for a handful of days and not sufficient to explain a 19-day review time.

From Apple's announcement[1]:

> On average, 90% of submissions are reviewed in less than 24 hours. However, reviews may take a bit longer to complete from December 22 to 27.

[1]: https://developer.apple.com/news/?id=uijoypq9

Re: Apple Rejects the Hey Calendar from Their App Store

#34
post #6

re: the 19 days issue you're planning around the time where most of the people who review these things are going to be taking PTO. as far as I could tell reading the guidelines the only guarantee apple gives you is that they'll get to it as soon as possible it's also a little funny that DHH is saying that apple exempted them from the rules last time and then a couple paragraphs later is complaining that apple exempts…

The US holiday season slowdown is only for a handful of days and not sufficient to explain a 19-day review time. From Apple's announcement[1]: > On average, 90% of submissions are reviewed in less than 24 hours. However, reviews may take a bit longer to complete from December 22 to 27. [1]: https://developer.apple.com/news/?id=uijoypq9

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Re: Apple Rejects the Hey Calendar from Their App Store

#35
post #32
post #6

re: the 19 days issue you're planning around the time where most of the people who review these things are going to be taking PTO. as far as I could tell reading the guidelines the only guarantee apple gives you is that they'll get to it as soon as possible it's also a little funny that DHH is saying that apple exempted them from the rules last time and then a couple paragraphs later is complaining that apple exempts…

>it's also a little funny that DHH is saying that apple exempted them from the rules last time and then a couple paragraphs later is complaining that apple exempts other companies from the rules as well The author wants clear and fair rules so that exemptions are never even needed . I think the article is pretty clear on this. Getting their exemption was an absolute nightmare for them - It’s certainly not something t…

Hey didn't get special treatment. They got the published rules changed in regards to ALL E-Mail apps. Not just theirs. And they clearly show the resulting policy update in this post. That's not special treatment. That's progress.

Re: Apple Rejects the Hey Calendar from Their App Store

#36

Earlier quoted context omitted.

Apple’s offices were closed 22/12 - 01/01, which is a not-insignificant chunk of those 19 days (not mentioning that their chosen launch date was the first day back)

People keep bringing this up, but the reality is that the US holiday season slowdown is only for a handful of days and not sufficient to explain a 19-day review time. From Apple's announcement[1]: > On average, 90% of submissions are reviewed in less than 24 hours. However, reviews may take a bit longer to complete from December 22 to 27. [1]: https://developer.apple.com/news/?id=uijoypq9

It took longer because they submitted a new app where reviewers have no means of signing in.

Re: Apple Rejects the Hey Calendar from Their App Store

#37

Earlier quoted context omitted.

People keep bringing this up, but the reality is that the US holiday season slowdown is only for a handful of days and not sufficient to explain a 19-day review time. From Apple's announcement[1]: > On average, 90% of submissions are reviewed in less than 24 hours. However, reviews may take a bit longer to complete from December 22 to 27. [1]: https://developer.apple.com/news/?id=uijoypq9

It took longer because they submitted a new app where reviewers have no means of signing in.

Where do you get this from?

Re: Apple Rejects the Hey Calendar from Their App Store

#38

Earlier quoted context omitted.

It took longer because they submitted a new app where reviewers have no means of signing in.

Where do you get this from?

> Apple rejected our stand-alone free companion app “because it doesn’t do anything”.

It says on DHH’s blog. We can’t know for sure unless he shares a screenshot of it but more or less that is the reason because I was rejected with this same reason before.

Re: Apple Rejects the Hey Calendar from Their App Store

#39

Earlier quoted context omitted.

I think you're misreading. They are being rejected because the account requires a login to a service that isn't sold via IAP, not because they failed to provide a demo login to reviewers. There's no way they haven't been providing demo logins for Basecamp all these years. As for review turnaround times, it's been quite awhile since multiple weeks without a response has been normal. In a normal app store submission pr…

> They are being rejected because the account requires a login to a service that isn't sold via IAP I'm extremely skeptical of this claim. I have apps in the app store that behave exactly as you've described and Apple has not rejected any of our submissions. One app uses a third party login, one uses a first party login. One allows for registration within the app, the other requires registration outside of the app. >…

This is correct, I have been rejected multiple times on the App Store too and Basecamp’s app are no different. We all have to abide the rules. Compared that with our Android app of the same app, it got clone to a different Android store and it was very hard to take it down.

We don’t cry over social media, we just do the work.

Re: Apple Rejects the Hey Calendar from Their App Store

#40
post #7

DHH really needs to control his temper. Instead of focusing on the discrimination of his app (while there are other apps similar to HEY Calendar, why theirs rejected), he keeps mentioning about Apple’s 30% commission but this commission only applies to small number of developers. If you don’t earn more than $1 million in a year, you only pay 15%. If you earn more than that but have subscriptions (like HEY) then you p…

And, shops with no monopoly and less customer loyalty are charging by and large the same percentage. For that matter, even supermarkets charge for shelf positioning.

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