The current line of printers are this bastardized mixture of DRM and open source: There's a piece of the PCB you have to break to "allow" loading unsigned firmware. And breaking the PCB like that makes it non-returnable. That crap's lost a lot of open source people just with that stunt alone.
And now, his newest printer is closed source. Basically one of the major selling points you paid for (high quality components, open source) is now gone. Vanished.
As for me, I'd rather open source printers so I can fix them when they invariably break. This closed source crap, especially combined with a "cloud slicer", is just premeditated e-waste. I've been down this road before of "buy cheap shit but cloud aware, and breaks when the company gets bored".
At a larger view, I'd say it's an incompatibility between FLOSS and commercial when they're being shoehorned together into a company. I would say that FLOSS is an ethic, in which businesses demand ethics to be sold off for cash. And that's what we saw with the PCB break-off for DRM removal, and now just straight up closed source. (SSC Meditations on Moloch covers this selling of ethics and being worse off than you started)