When switching from Windows to OS X eons ago, there were no hurdles or no need to "become proficient". No diving into config files or terminal to make things work. Polished OS and software, that you could use uninterrupted from start to finish when doing professional work, without being a programmer.
I can use MacOS without knowing what a path update or a linker path is, and it can do every and any advanced thing a computer is capable of without me having to learn that. The developer having to go through hell to release software for MacOS is one person who will suffer for the benefit of thousands, instead of thousands suffering for the benefit of nobody.
Linux should come with a big sticker "Do not use if you're not a developer", because that's basically the answer to any complaint about the OS. Of course nobody is responsible, because it's OSS and just floating out there, everybody is a volounteer. But where are the people to say "Hey, let's integrate and make a great experience and test with real life users and real life work flows, and then sell it"?
I would have gladly pay for a Linux solution like that if it existed. Why is MacOS the only option for non-developers? People who make some PDFs, read and write e-mails, make invoices and graphics, make presentations and use advanced calendars. I want to do that natively on a machine and have everything integrated, like Mac does with Spotlight and such. Linux people tell me I should use web services for all that, but then there's no integration.
Since it's OSS, nobody has a right to complain, and that's fine. I just think OSS programmers could be less shy. Instead of releasing something half-assed for other devs to use, why not go the extra mile and deliver something that's complete and usable for non-devs and then charge for it? We'd gladly pay!