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19 year old from Florida commits suicide on Justin.tv

newteevee.com

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Re: 19 year old from Florida commits suicide on Justin.tv

#31

Post by jasonbentley »

patio11 wrote: post #20
jasonbentley wrote: post #2

A kid broadcasts his death on your service, allegedly egged on by your community, and your CEO statement falls back on cut-and-paste boilerplate? Do better. Fast.

>> your CEO statement falls back on cut-and-paste boilerplate? >> You HAVE to fall on boilerplate or you will be crucified, by your lawyer if no one else. You just have to pick the right boilerplate: If what you say has happened, that is a terrible tragedy. We will be conducting an internal investigation of the matter. Justin.tv in no way condones comments of the nature you have described. If we find that someone has…

It's entirely possible, and should be second nature for any CEO, to draft a statement that's both legally prudent AND shows a modicum of empathy. What they shouldn't do is try to throw their own role into question until the facts are on the table.

Try this:

"Everyone at Justin.tv is deeply shocked and saddened by this news. In the upcoming days, we will conduct a thorough investigation of the events surrounding this incident, and will cooperate fully with local police and federal authorities. Once all the facts have been gathered and analyzed, we will release an additional statement. Until that time, we will refrain from further comment, except to say that our thoughts and prayers are with Mr. Biggs's family and friends as they come to grips with a sudden, tragic loss."

Re: 19 year old from Florida commits suicide on Justin.tv

#32

Post by mrtron »

smoody wrote: post #29
tdavis wrote: post #3

Pills? If you're going to live broadcast your own death, make it more interesting than watching paint dry. Sheesh.

memo to self: stop using ticketstumbler.com

There was an additional cheap comment from another ticketstumbler founder that has since been removed showing a similar sentiment, mocking the Justin.tv statement.

Re: 19 year old from Florida commits suicide on Justin.tv

#35

Post by fallentimes »

mrtron wrote: post #28
fallentimes wrote: post #10

God the media is going to try to blame Justin.tv for this. While the CEO's statement was bad, he was probably caught off guard and didn't know what to say. At least I hope that's what happened.

The only thing worse than media bandwagoning issues is people attempting to predict how that process.

I'm just going off what happened last time and the time before that. Why's predicting the media so bad again?

Re: 19 year old from Florida commits suicide on Justin.tv

#37

Post by tlrobinson »

DaniFong wrote: post #30

I'm holding back tears. We must find a way to make the internet a nicer place. Such astonishing cruelty breeds here. Why?

I think for a lot of people there's a huge disconnect between internet and reality. On the internet it's often just words on a page, with no association to real people.

Also, there's so much shocking material and people joking around on the Internet sometimes it's hard to realize what's "real" and what's not. People like guy who pranked Zed Shaw a couple weeks ago certainly don't help: http://zedshaw.com/blog/2008-10-30.html

Re: 19 year old from Florida commits suicide on Justin.tv

#38

Post by jyothi »

jasonbentley wrote: post #31
patio11 wrote: post #20

Earlier quoted context omitted.

>> your CEO statement falls back on cut-and-paste boilerplate? >> You HAVE to fall on boilerplate or you will be crucified, by your lawyer if no one else. You just have to pick the right boilerplate: If what you say has happened, that is a terrible tragedy. We will be conducting an internal investigation of the matter. Justin.tv in no way condones comments of the nature you have described. If we find that someone has…

It's entirely possible, and should be second nature for any CEO, to draft a statement that's both legally prudent AND shows a modicum of empathy. What they shouldn't do is try to throw their own role into question until the facts are on the table. Try this: "Everyone at Justin.tv is deeply shocked and saddened by this news. In the upcoming days, we will conduct a thorough investigation of the events surrounding this…

Its not what you say that matters but the action - what you feel and do.

Yes Justin.tv can say for PR "oh I am deeply shocked and we here would all mourn for 30 days." Lets restrict animated false talks.

edit: I know I am going to be downmodded for being bluntly realistic.

Re: 19 year old from Florida commits suicide on Justin.tv

#39

Post by jasonbentley »

jyothi wrote: post #38
jasonbentley wrote: post #31

Earlier quoted context omitted.

It's entirely possible, and should be second nature for any CEO, to draft a statement that's both legally prudent AND shows a modicum of empathy. What they shouldn't do is try to throw their own role into question until the facts are on the table. Try this: "Everyone at Justin.tv is deeply shocked and saddened by this news. In the upcoming days, we will conduct a thorough investigation of the events surrounding this…

Its not what you say that matters but the action - what you feel and do. Yes Justin.tv can say for PR "oh I am deeply shocked and we here would all mourn for 30 days." Lets restrict animated false talks. edit: I know I am going to be downmodded for being bluntly realistic.

I'd wager that everyone at Justin.tv is shocked and saddened. Too bad nobody knows that for sure.
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