Microsoft's Azure cloud down and out for 8 hours • Hacker News Board

Re: Microsoft's Azure cloud down and out for 8 hours

#31

Post by bry » Wed, Feb 29, 2012, 4:23 PM UTC

The most frustrating thing for me was the complete lack of any real communication from Microsoft. For awhile, even their status dashboard was down. I only found out about it after I got a PagerDuty alert and had to search Twitter (other people complaining about it) to confirm.

We have an Azure CDN backed by a Compute Instance, and zero official notice from Microsoft about this still. I've learned more about the problem from news articles than the company that provides the service. Fortunately we haven't finished migrating the rest of the site to Azure. No emails from them, nothing. Not even a tweet on their official @WindowsAzure account. Frustrating.

Re: Microsoft's Azure cloud down and out for 8 hours

#32

Post by recoiledsnake » Wed, Feb 29, 2012, 4:29 PM UTC

bouncing wrote: post #26

The bad news for Microsoft isn't that Azure is down, it's that only a tiny number of people even noticed.

Less than 3.8% of users were affected, take your trolling else where.

Re: Microsoft's Azure cloud down and out for 8 hours

#33

Post by kokey » Wed, Feb 29, 2012, 4:34 PM UTC

Tloewald wrote: post #3

So is this a feb 29 bug? Problem occurred, it seems, at the advent of 2/29 GMT. Worst date handling ever?

I think this is the problem with rewriting platforms, libraries and languages from scratch instead of incrementally chiseling it into something stable like in the open unix world.

Re: Microsoft's Azure cloud down and out for 8 hours

#34

Post by latchkey » Wed, Feb 29, 2012, 4:56 PM UTC

Heroku Dyno's were down for a lot of clients for several hours on saturday. One site that I use a lot, Intercom.io, was completely off the grid because of this. I was wondering why there was no news about it here.

https://status.heroku.com/incident/308

Re: Microsoft's Azure cloud down and out for 8 hours

#35

Post by stickfigure » Wed, Feb 29, 2012, 5:00 PM UTC

powertower wrote: post #19

This seems to be about some odd certificate issue, not the network, which caused Microsoft to take access to its service management system down. From the article itself: > It later added that less than 3.8 per cent of hosted services had been affected. If this was about Google or Apple, this submit would already have been flagged, taken off the front page, and several accounts would have been hell-banned. It will be…

Compare this to administering machines yourself: Your "admin console" goes down every night for 8 hours while your sysadmin is asleep.

Re: Microsoft's Azure cloud down and out for 8 hours

#36

Post by chubot » Wed, Feb 29, 2012, 5:15 PM UTC

So just "service management" is down, but the apps themselves are up? If so that's better than Heroku's recent downtime.

Re: Microsoft's Azure cloud down and out for 8 hours

#37

Post by huggyface » Wed, Feb 29, 2012, 5:17 PM UTC

recoiledsnake wrote: post #32

bouncing wrote: post #26

The bad news for Microsoft isn't that Azure is down, it's that only a tiny number of people even noticed.

Less than 3.8% of users were affected, take your trolling else where.

Is it really trolling? Honestly, who uses Azure? Like most MSDN subscribers I did some mashing in it -- that still exists -- but did absolutely nothing real in it. My sense is that very, very few did anything beyond prototyping in it.

And just to add some opinion, the reason I wouldn't even consider it is Microsoft absolutely flippant ADD when it comes to online services. I have zero faith that they won't just shut it down tomorrow.

Re: Microsoft's Azure cloud down and out for 8 hours

#38

Post by ww520 » Wed, Feb 29, 2012, 5:17 PM UTC

powertower wrote: post #19

This seems to be about some odd certificate issue, not the network, which caused Microsoft to take access to its service management system down. From the article itself: > It later added that less than 3.8 per cent of hosted services had been affected. If this was about Google or Apple, this submit would already have been flagged, taken off the front page, and several accounts would have been hell-banned. It will be…

Can you elaborate what is the cert issue that causing the service down? It's always good to learn from temporary failure.

Re: Microsoft's Azure cloud down and out for 8 hours

#39

Post by kruipen » Wed, Feb 29, 2012, 5:29 PM UTC

huggyface wrote: post #37

recoiledsnake wrote: post #32

Earlier quoted context omitted.

Less than 3.8% of users were affected, take your trolling else where.

Is it really trolling? Honestly, who uses Azure? Like most MSDN subscribers I did some mashing in it -- that still exists -- but did absolutely nothing real in it. My sense is that very, very few did anything beyond prototyping in it. And just to add some opinion, the reason I wouldn't even consider it is Microsoft absolutely flippant ADD when it comes to online services. I have zero faith that they won't just shut i…

Apple for one: http://apple.slashdot.org/story/11/09/04/0051209/apples-iclo...

Re: Microsoft's Azure cloud down and out for 8 hours

#40

Post by ithkuil » Wed, Feb 29, 2012, 5:33 PM UTC

stickfigure wrote: post #35

powertower wrote: post #19

This seems to be about some odd certificate issue, not the network, which caused Microsoft to take access to its service management system down. From the article itself: > It later added that less than 3.8 per cent of hosted services had been affected. If this was about Google or Apple, this submit would already have been flagged, taken off the front page, and several accounts would have been hell-banned. It will be…

Compare this to administering machines yourself: Your "admin console" goes down every night for 8 hours while your sysadmin is asleep.

It's not unusual for my sysadmin to be waken up in the middle of the night