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AT&T Wireless traffic shaping apparently making some websites unusable

adriano.fyi

31–40 of 305 posts

Re: AT&T Wireless traffic shaping apparently making some websites unusable

#31
> for some reason, AT&T traffic to fast.com is throttled. Why AT&T wants bandwidth to appear lower than reality is a mystery to me

My guess is that Netflix is throttled, and given that fast.com is a Netflix site, fast.com is throttled too.

Re: AT&T Wireless traffic shaping apparently making some websites unusable

#32

While everyone knows that all wireless carriers are universally terrible, I've actually had a fairly noneventful (read: good) experience with T-Mobile over the last decade. I've never observed evidence of traffic shaping or any other shady business (like capturing NXDOMAIN DNS responses and directing you to a sponsored search page). I've also never observed significant performance degradation from congestion-based pr…

Many of their plans downscale video, or at least they used to

This is interesting, I don't see how this is possible from a technical sense

Re: AT&T Wireless traffic shaping apparently making some websites unusable

#33

While everyone knows that all wireless carriers are universally terrible, I've actually had a fairly noneventful (read: good) experience with T-Mobile over the last decade. I've never observed evidence of traffic shaping or any other shady business (like capturing NXDOMAIN DNS responses and directing you to a sponsored search page). I've also never observed significant performance degradation from congestion-based pr…

Yeah, except they leak customer data regularly and have offshored tons of customer service to India -- including onboarding. When I tried to sign up, they didn't know what an esim was and wanted my SSN, along with other data that could easily be used to steal my identity. I don't want to spend my days arguing with people, definitely not about the existence of esim; but I did that day. It went all the way up their cus…

> If you can tolerate T-Mobile, Google Fi is better in almost every way security wise -- and I am very anti-google services these days. It uses the T-Mobile network.

Be careful there, because T-Mobile rot spreads to any downstream MNVO. Sim-jacking is still possible and data breach is happening above Google Fi level. There were articles about that IIRC.

Re: AT&T Wireless traffic shaping apparently making some websites unusable

#34
But why would AT&T be throttling Cloudfront requests specifically?

That's not traffic shaping, it's just dumb. Traffic shaping is slowing down types of traffic like torrents or video in order to prioritize regular sites. But this is degrading regular sites that are usually what benefit from traffic shaping if there's overall network congestion.

I'm not questioning anything the author reports, it all seems extremely well documented.

I am questioning what AT&T is trying to accomplish here though. It makes no sense, unless they're in some kind of negotiation with Cloudfront right now, punishing them until they pay up or something? But that doesn't explain why it would only happen on a data-only plan. I'm mystified.

Re: AT&T Wireless traffic shaping apparently making some websites unusable

#35
> I already knew from previous experience that for some reason, AT&T traffic to fast.com is throttled. Why AT&T wants bandwidth to appear lower than reality is a mystery to me, but I digress

This I think is because they throttle ip addresses for known video streaming sites. That is one of (the only reliable) ways an ISP can get the streaming provider to drop the stream to a lower quality one by default. Since fast.com is a Netflix ip, and the isp can’t distinguish whether it’s video that is being transferred or a file to measure throughout, the speed test gets caught up in it. Said the other way around: fast.com is great to see actual throughput from Netflix as opposed to some fake throughout from a dedicated speed test site for the exact same reason.

Re: AT&T Wireless traffic shaping apparently making some websites unusable

#36

> Why AT&T wants bandwidth to appear lower than reality is a mystery to me, but I digress For you a speed test is just once in a life time event. For a wireless provider this is a thing what clogs the shared media of a radio channel for quite a lot (modern speed tests try to push 100 or even more M Bytes ?) and cause a disruption for everyone else on the same channel. I don't know why ATT throttles (if at all, not a…

>For Netflix, part of the message is: If you’ve got a bandwidth problem, don’t blame us — blame your ISP.[0]

This coverage from when Netflix launched Fast.com in 2016 alludes to the reason why the results on Fast.com may be slower than on something like Speedtest.net. ISPs like AT&T throttle connections to streaming video providers like Netflix, in order to force a lower quality stream. By offering a speed test from the same infrastructure that delivers your TV show, they are revealing the 'traffic shaping' that is degrading your connection. Sites like Speedtest.net are all excluded from this throttling, so it will always appear that you are getting 'full speed' when testing your connection.

[0] https://variety.com/2016/digital/news/netflix-fast-internet-...

Re: AT&T Wireless traffic shaping apparently making some websites unusable

#37

While everyone knows that all wireless carriers are universally terrible, I've actually had a fairly noneventful (read: good) experience with T-Mobile over the last decade. I've never observed evidence of traffic shaping or any other shady business (like capturing NXDOMAIN DNS responses and directing you to a sponsored search page). I've also never observed significant performance degradation from congestion-based pr…

Many of their plans downscale video, or at least they used to

I've never experienced this. How would this even work for encrypted (HTTPS) streams?

Even if this were technically feasible, it sounds like a massive infrastructure investment with little to no value. T-Mobile would need to have enough compute and network horsepower to DPI all outbound traffic, intercept every video stream, detect if it's over some resolution threshold, and re-encode it at a lower resolution or bit rate, all in real time.

Re: AT&T Wireless traffic shaping apparently making some websites unusable

#38
When I had AT&T VDSL they had weak peering. Some traffic that should have gone across town would routinely get routed several states away before coming back to town, because they hadn't peered with the local exchanges. Some traffic was ok.

When I switched to an ISP with local peering, ping times between my home and my server downtown dropped to a few milliseconds. It's like being on my LAN.

If this is still an issue for AT&T, traceroute+reverse DNS of each router may indicate it.

This poor peering isn't directly a throughput problem, but really increases the chance of being routed through a congested link, which you could sometimes guestimate from ping times and peeringdb.

Re: AT&T Wireless traffic shaping apparently making some websites unusable

#39

Earlier quoted context omitted.

Many of their plans downscale video, or at least they used to

This is interesting, I don't see how this is possible from a technical sense

If it is an HLS or DASH type of video stream, they could just query the playlist for a smaller video size and throttle that connection so that you're only served the smaller encode vs the full frame highest quality. Pretty simple thing to do really

Re: AT&T Wireless traffic shaping apparently making some websites unusable

#40
You've got to love a website that makes text selection invisible by default.

I'd probably double check assumptions on the cloudfront issues. Switching carriers or adding VPN might connect you to a different edge node.

Some web assets being throttled for specific AT&T accounts seems a little too targeted to just be traffic shaping. I'd expect them to throttle traffic for all users, like they do with the speed tests.

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