Also, it should be modular so it is easy to repair. Nibe sucks from this aspect and I would love a different heat pump that has better parts prices and was repairable.
As a final must have: Silence. The NIBE is way too noisy and we have it placed next to a bedroom which causes a lot of frustration. When the compressor starts it travels through the walls. I'm currently building extra walls to isolate it and reduce the noise.