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Our production servers were suspended by Google Cloud

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Re: Our production servers were suspended by Google Cloud

#31

Post by londons_explore »

michaelteter wrote: post #22

With many online services, if there is something that needs verification (like confirming your email address), every time you use the app you will see a banner at the top reminding you of this need. Anything that is a countdown to doom should be a persistent banner on the app, reminding you of the importance and maybe even showing how many days left you have to deal with it.

To be fair, Google cloud does this.

But most people don't log in the Google cloud dashboard every day for fun.

Re: Our production servers were suspended by Google Cloud

#32

Post by andrewstuart »

“Moving Forward. Starting today, I will be making plans to move everything to AWS.” I laughed when I read this because it’s presenting moving to AWS as a completely different future.

The industry has moved beyond depending on a single cloud computing vendor. It’s negligent to put all your eggs in one basket.

I would say don’t put your business in the hands of a single cloud vendor. Either exit the cloud or go multi cloud or run plain old Linux machines on hetzner or ionos. Design your systems to withstand your credit card expiring, or missing an email.

Re: Our production servers were suspended by Google Cloud

#34

Post by 8organicbits »

michaelteter wrote: post #22

With many online services, if there is something that needs verification (like confirming your email address), every time you use the app you will see a banner at the top reminding you of this need. Anything that is a countdown to doom should be a persistent banner on the app, reminding you of the importance and maybe even showing how many days left you have to deal with it.

With cloud orchestration tools it's pretty common to log in to the provider's web console infrequently. A banner is easy to miss, even if it's persistent.

Re: Our production servers were suspended by Google Cloud

#35

Post by brian_cunnie »

Only one email from Google Cloud? That's weird: I got four when my Wells Fargo debit card was compromised on 2/28/2023.

- 2023-03-04 "Your Project: nono is at risk of suspension"

- 2023-03-04 "Action required: your billing account 0028C9-xx-yy is past due or has invalid payment information"

- 2023-03-04 "Google Cloud Platform & APIs: Update your payment method to keep services"

- 2023-03-04 "Google Cloud Platform & APIs: Payment was declined for 0028C9-xx-yy"

Similarly, I got four emails from Digital Ocean, but only one from AWS.

Re: Our production servers were suspended by Google Cloud

#36

Post by ceejayoz »

andrewstuart wrote: post #32

“Moving Forward. Starting today, I will be making plans to move everything to AWS.” I laughed when I read this because it’s presenting moving to AWS as a completely different future. The industry has moved beyond depending on a single cloud computing vendor. It’s negligent to put all your eggs in one basket. I would say don’t put your business in the hands of a single cloud vendor. Either exit the cloud or go multi c…

> The industry has moved beyond depending on a single cloud computing vendor.

Given how much of the industry struggles when an AWS region goes down, this seems... unlikely.

Re: Our production servers were suspended by Google Cloud

#37

Post by andrewstuart »

ceejayoz wrote: post #36
andrewstuart wrote: post #32

“Moving Forward. Starting today, I will be making plans to move everything to AWS.” I laughed when I read this because it’s presenting moving to AWS as a completely different future. The industry has moved beyond depending on a single cloud computing vendor. It’s negligent to put all your eggs in one basket. I would say don’t put your business in the hands of a single cloud vendor. Either exit the cloud or go multi c…

> The industry has moved beyond depending on a single cloud computing vendor. Given how much of the industry struggles when an AWS region goes down, this seems... unlikely.

How about “the industry should have moved beyond depending on a single cloud computing vendor.”?

Re: Our production servers were suspended by Google Cloud

#38

Post by ipaddr »

ceejayoz wrote: post #36
andrewstuart wrote: post #32

“Moving Forward. Starting today, I will be making plans to move everything to AWS.” I laughed when I read this because it’s presenting moving to AWS as a completely different future. The industry has moved beyond depending on a single cloud computing vendor. It’s negligent to put all your eggs in one basket. I would say don’t put your business in the hands of a single cloud vendor. Either exit the cloud or go multi c…

> The industry has moved beyond depending on a single cloud computing vendor. Given how much of the industry struggles when an AWS region goes down, this seems... unlikely.

AWS might be up for others but could have locked you out

Re: Our production servers were suspended by Google Cloud

#39

Post by ceejayoz »

permo-w wrote: post #14

yes this is fairly unreasonable behaviour by Google, but also, come on man. if this is your business and livelihood, then you should be at the very least scanning over all emails from your main service provider, never mind ones clearly marked as “important”

I have nothing running on GCP and still have hundreds of "important", "alert", etc. emails from their platform. Tax changes in Belarus! Advisory Notifications will become Generally Available! Spike in user reported spam!

Same reason I've almost thrown out important communications from my credit card company; they send so much "important!" mail that's actually an offer to sign up for paid credit card monitoring it starts to be a spam flag.

Re: Our production servers were suspended by Google Cloud

#40

Post by leesalminen »

steponlego wrote: post #33

A nice big Threadripper in the corner of your office is all you need, I can almost certainly guarantee it. There are very very few businesses with less than 1000 employees that can't be run on one modern high end server.

What happens when the power goes out? Internet goes out? Someone spills a cup of coffee on the server? Landlord needs to do some work and drywall dust flies around everywhere?

It's not that most CRUD apps could run on a single machine, it's that they probably shouldn't. Customers want redundancy, automated failover, etc. Datacenters are much better at offering these things than your office park.

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