Upwork this is an automated violation on your end. What is the best way to escalate and get this resolved in a timely manner?
Upwork just stole $10k from me
31–40 of 140 posts
Re: Upwork just stole $10k from me
#32Welcome to HN where we provide support after large corporations fail to do basic due diligence.
A moderator replied to me a couple months ago that these kinds of posts are usually penalized so HN doesn’t become a support site, but I still see them quite often on here on the front page. I had been commenting that when such posts are made for YC companies, they rarely make it to the front page. > there has been a glut lately of stories using HN as customer-support-of-last-resort or generic-complaints-about-$compa…
Maybe for smaller YC companies, but this story on Stripe got 1624 points, which meant it was probably on the frontpage for multiple days, and inside they say they only brought it up because someone else mentioned having a problem.
Re: Upwork just stole $10k from me
#33Earlier quoted context omitted.
Nitpick, but I think you mean Fiverr rather than Fiver. There's also: - PeoplePerHour.co.uk (UK based, not sure of international presence) - Freelancer.com - Toptal (but I think they have some sort of approval process that may be a bit arduous) - Guru.com - Codeable.io - Outsourcely.com - Truelancer.com - Konker - Servicescape - Solidgig (but stronger for design and marketing/SEO roles, I think - considered dropping…
To mention, none of these are like Upwork. I've tried them all, and they don't really have competition that makes it as easy as Upwork to find and hire someone. Freelancer.com is the nearest. The rest are doing very diff models. TopTal doesn't even belong on a comparison list.
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Re: Upwork just stole $10k from me
#34Earlier quoted context omitted.
Nitpick, but I think you mean Fiverr rather than Fiver. There's also: - PeoplePerHour.co.uk (UK based, not sure of international presence) - Freelancer.com - Toptal (but I think they have some sort of approval process that may be a bit arduous) - Guru.com - Codeable.io - Outsourcely.com - Truelancer.com - Konker - Servicescape - Solidgig (but stronger for design and marketing/SEO roles, I think - considered dropping…
To mention, none of these are like Upwork. I've tried them all, and they don't really have competition that makes it as easy as Upwork to find and hire someone. Freelancer.com is the nearest. The rest are doing very diff models. TopTal doesn't even belong on a comparison list.
For the uninitiated, mind explaining why TopTal (and the rest) don't look at all the same?
Re: Upwork just stole $10k from me
#35>Provided the documents, went through the visual verification with a webcam, answered the questions, and solved the programming task live, ... Excuse me, WTF? You have to code something in order to get verified? (!)
When I did it it was form questions like how to do an SQL join. The questions were not related at all to the work you were trying to do.
Re: Upwork just stole $10k from me
#36I had a large sum of money scammed from my credit card a few weeks ago - a single transaction to Upwork. I'd never heard of them before this month. I know it's not the same issue, and the creds obviously came from somewhere else, but the amount of fishy reports I found just searching them here on Hacker News means I will never go near them.
It’s possibly related, however. The likely cause for their ban is going to be KYC getting around to review and money laundering regs/insurers demanding a certain course of action - cessation and seizure, possibly a report to relevant LE. Platforms like eBay and upwork - anything where there’s a transfer of money between two third parties - have an enormous duty of responsibility around laundering and fraud, and even…
Result in a ban and just keep that amount of money? They have to deliver it somewhere, so that both of the affected sites can clarify, object.. or at least learn and understand what this is about??
Re: Upwork just stole $10k from me
#37Earlier quoted context omitted.
It’s possibly related, however. The likely cause for their ban is going to be KYC getting around to review and money laundering regs/insurers demanding a certain course of action - cessation and seizure, possibly a report to relevant LE. Platforms like eBay and upwork - anything where there’s a transfer of money between two third parties - have an enormous duty of responsibility around laundering and fraud, and even…
Result in a ban and just keep that amount of money? They have to deliver it somewhere, so that both of the affected sites can clarify, object.. or at least learn and understand what this is about??
They generally don't 'seize' the money... They 'freeze' the money...
And then won't release it without a court order.
However it is typically pretty easy to get a court order, because they won't fight against you in court. They just want a court to tell them to release the money, because then any money laundering isn't their fault - they're just doing what the court asked.
Re: Upwork just stole $10k from me
#38As a client, what are my alternatives to Upwork?
if you're in france and maybe europe malt is a good site
It would be helpful for downvoters to explain why this comment was down voted.
Is it not available in Europe? Is it not called malt? Is it a shitty product? Did the parent not capitalise France?
Re: Upwork just stole $10k from me
#39Welcome to HN where we provide support after large corporations fail to do basic due diligence.
A moderator replied to me a couple months ago that these kinds of posts are usually penalized so HN doesn’t become a support site, but I still see them quite often on here on the front page. I had been commenting that when such posts are made for YC companies, they rarely make it to the front page. > there has been a glut lately of stories using HN as customer-support-of-last-resort or generic-complaints-about-$compa…
Personally, I see it as a benefit to be part of a community that can help in these situations.
I'm willing to have to scroll past one person's headache in the hope that if I suddenly lose my XYZ account I will be able to get redress through the same avenue.
Re: Upwork just stole $10k from me
#40I don't understand why all of these replies from the big companies come with something like "we are not able to revert this decision" somewhere in the text. It shows such an arrogance!