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Tell HN: Microsoft classifies own emails as junk

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Re: Tell HN: Microsoft classifies own emails as junk

#32
Mentioned before in another thread. Google workspace flagged an email from Google domains as spam. And it wasn't even a marketing email from them. It was a reminder that I had a .dev domain about to be renewed. I guess that's what happens when you're just too big. And I don't blame the Gmail team. Google has probably launched and killed a thousand products with a thousand domains so curating that whitelist is probably a hard job

Re: Tell HN: Microsoft classifies own emails as junk

#33
post #3

After failed Sears and Roebucks, I think Microsoft is the #2 company of all time for "the right hand doesn't know what the left is doing." It's notorious that they have a hard time replicating products that competitors make look simple: look how the Steam store really works for for games, or how Dropbox works so much better than Onedrive.

Yes, I can't wrap my head around the fact that VS Code and Teams came out of the same company. That the same people who thought "it's a good idea to use CS theory to add a type system to Javascript" are the same people who thought "it's a good idea to put ads in the start menu".

VS Code's selling point is that it's a middle-ground between (relatively) lightweight performance of a text editor, and power of an IDE. People are keeping an eye on performance, and they'll stop using it if it just becomes a bloated, master-of-none IDE.

Teams' bread and butter is being "good enough" for enterprise. And they're also locked into a lot of bad early decisions they made since they don't want to break compatibility for huge, paying customers of theirs. I feel like they have to be incredibly careful making changes to not step on toes in that regard, making development a slow-moving behemoth.

Re: Tell HN: Microsoft classifies own emails as junk

#34

Mentioned before in another thread. Google workspace flagged an email from Google domains as spam. And it wasn't even a marketing email from them. It was a reminder that I had a .dev domain about to be renewed. I guess that's what happens when you're just too big. And I don't blame the Gmail team. Google has probably launched and killed a thousand products with a thousand domains so curating that whitelist is probabl…

The specific emails that were marked for me were also reminders about a subscription. Interesting!

Re: Tell HN: Microsoft classifies own emails as junk

#36
Somewhat related, I had recently tried sending an email to legal@microsoft.com and my emails were rejected. I tried a couple of times using two domains and I could only assume they were blocked because I had "microsoft" in the username (so "microsoft@[mydomain].is" and "microsoft@[mydomain].xyz". I guess it's understandable as sending an email with "microsoft" in the username could be construed as a phishing attempt against Microsoft employees.

Re: Tell HN: Microsoft classifies own emails as junk

#37

Earlier quoted context omitted.

> That the same people who thought "it's a good idea to use CS theory to add a type system to Javascript" are the same people who thought "it's a good idea to put ads in the start menu". The secret is that they aren't the same people.

They both work for and represent/is represented by the same company though.

The company is the same, but the people are not. There's a lot of people working at Microsoft. Different departments, even different teams, can have completely different approaches.

Re: Tell HN: Microsoft classifies own emails as junk

#38
In my old organization, internal emails (same domain, internally sent) were regularly classified as spam if the UA wasn't outlook. "Clutter" added another circle of hell, as not only you had to explain "check your junk folder" but also "check your clutter folder".

I attributed this to the sheer incompetence of the local admins. The same organization later switched to O365, and the problem remained unchanged.

Re: Tell HN: Microsoft classifies own emails as junk

#39
post #9

The fact that Microsoft doesn't just whitelist their own domains speaks to their commitment to strict security measures and good engineering culture. Special cases aren't special enough to break the rules.

>speaks to their commitment to strict security measures and good engineering culture Does it really or does it just mean that nobody cared enough to do it for whatever reason?

I'm sure the Azure people are aware and annoyed. I appreciate that the security people are holding the line.
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