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Software horror show: SAP Concur

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Re: Software horror show: SAP Concur

#32

Post by TMWNN »

haunter wrote: post #4

SAP must be the sacrificial lamb to keep the “legendary german engineering” myth alive

I've heard it said that the truth behind the myth of German engineering and German efficiency[1] is that Germans are, rather, rule followers.

[1] Example of both: The new Berlin airport

Re: Software horror show: SAP Concur

#33

Post by BenFeldman1930 »

jbk wrote: post #15

Have you ever used SAP Ariba? Numerous large American tech companies are using that for supplier, including Intel, Google or ARM. They used to have their own system, and they moved to that abomination. Everything is counter-productive, the UX is insane, but to give you an idea: you have a list of PO or invoices, but you cannot click on them to see them, you have a three-dot menu that allows you to get an email to "ac…

Maybe "SAP Dirty Sanchez" would be a better name?

Re: Software horror show: SAP Concur

#34

Post by sidcool »

I think it's a bit fashionable here at HN to lambast enterprise software (and companies). I myself find a guilty pleasure in doing so. We like to call them incompetent.

But these companies do something right. If not software then in sales or marketing.

Re: Software horror show: SAP Concur

#37

Post by HyperSane »

irusensei wrote: post #20

My personal experience so far is that the whole SAP ecosystem is a great way for incompetent people to print money. I’ve worked for companies that ran SAP and paid obscene amounts of money for SAP consultant and developers to write terrible code using their proprietary language. We had this issue with a certain report that was outputting weird values. Company had to pay the partner for support. I’ve skimmed over the…

I worked for a company that uses Syteline ERP and it was a similar horroshow.

Re: Software horror show: SAP Concur

#38

Post by croes »

TMWNN wrote: post #32
haunter wrote: post #4

SAP must be the sacrificial lamb to keep the “legendary german engineering” myth alive

I've heard it said that the truth behind the myth of German engineering and German efficiency[1] is that Germans are, rather, rule followers . [1] Example of both: The new Berlin airport

Wasn't the problem with the Berlin airport that they didn't follow the rules, e.g. fire protection?

Re: Software horror show: SAP Concur

#39

Post by contrast »

jzwinck wrote: post #5

Concur is indeed a poor system. I suppose the thinking is that by having each employee of a big organization do a small amount of work, they can avoid hiring a central person who just accepts receipts in envelopes and deals with them. Or maybe that by putting up roadblocks like Concur, some employee expenses will not need to be reimbursed. The problem is that this requires educating every employee on how to use these…

I wouldn’t expect it to make things easier for employees to require them to have printed receipts for everything. That’s a roadblock in its own right.

I’ve not used Concur but I’ve never met anyone who hasn’t preferred moving on from antiquated paper processes for expenses. Faster to scan receipts on the go, easier to track, less risk of a lost receipt, bulk of expenses are incurred via a digital process anyway.

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