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One thing I’ve never enjoyed about systems administration: trying to recover from catastrophic failure with money on the line and users breathing down your neck. I don’t envy anyone involved with this.
Agreed. Not a job I would ever take. If "roll back to the last backup" isn't good enough, I want no part of it.
One thing I’ve never enjoyed about systems administration: trying to recover from catastrophic failure with money on the line and users breathing down your neck. I don’t envy anyone involved with this.
Rackspace has gone from one of the best in the industry to one of the worst.
What’s a good alternative to switch to if someone wants to move off of Rackspace?
https://www.open-xchange.com/products/ox-app-suite/
I haven't used them though, just became aware of them a few years ago when they picked up PowerDNS (an OSS project I used to help out a little bit).
The first small startup I worked for used Rackspace and I really liked their service, but I thought they died off over a decade ago.
I looked up their numbers and was surprised. DigitalOcean got $533M in revenue over the past year while Rackspace did $3.1B. It looks like Rackspace's revenue is 5.8x that of DigitalOcean. Cloudflare's revenue is $894M. Even Akamai is only $3.6B in revenue. AWS is much larger (in the $70-80B per year range, it was $71B for 2021), but it looks like Rackspace is still pulling in a sizable amount of revenue compared to…
Earlier quoted context omitted.
Agreed. Not a job I would ever take. If "roll back to the last backup" isn't good enough, I want no part of it.
The trick is to design things such as "roll back to the last backup" is always good enough. Easier said then done, and there are often other priorities, but it's usually doable.
...or to just make sure the option even exists. That's a great start by itself.
These are my options at the moment: https://www.jucra.com/whmcs/announcements/108/
What’s a good alternative to switch to if someone wants to move off of Rackspace?
If you're open to non O365 things, then potentially something like OX Cloud: https://www.open-xchange.com/products/ox-app-suite/ I haven't used them though, just became aware of them a few years ago when they picked up PowerDNS (an OSS project I used to help out a little bit).