I lost my work Gmail account several years ago due to this and vowed never to go back to Google. It was a slow decay, though, where over the course of a few months I just became less and less able to log in. (Unfortunately when I could log in, I couldn't do anything to change my recovery phone number to one I actually had access to because that triggered another verification round that I could not pass because I didn…
Tell HN: I can't login to Gmail due to phone cannot be used for verification
31–40 of 48 posts
Re: Tell HN: I can't login to Gmail due to phone cannot be used for verification
#32Can we please ban these sorts of posts? This isn't news. People's news feeds are not the place for individual tech support problems. Take it to the Google community forum.
Re: Tell HN: I can't login to Gmail due to phone cannot be used for verification
#33This phone verification shit is so awful. I have two friends who moved overseas and disconnected their cellphone plans without thinking about their MFA situation. Today I have to enforce MFA at the small company I'm working at, and just a month prior I held a cybersecurity seminar for them and explained that "phone MFA is… okay… but you should really use verification apps." But I didn't realize that you can't even en…
So I have used Authy, which apparently is somehow protocol compatible with Google Authenticator, and you can back up your tokens with a password. I got a new phone, installed the app, entered the password, and all my tokens were there.
Re: Tell HN: I can't login to Gmail due to phone cannot be used for verification
#34I lost my work Gmail account several years ago due to this and vowed never to go back to Google. It was a slow decay, though, where over the course of a few months I just became less and less able to log in. (Unfortunately when I could log in, I couldn't do anything to change my recovery phone number to one I actually had access to because that triggered another verification round that I could not pass because I didn…
Do you have any recommendations for an alternative service?
Re: Tell HN: I can't login to Gmail due to phone cannot be used for verification
#35Can we please ban these sorts of posts? This isn't news. People's news feeds are not the place for individual tech support problems. Take it to the Google community forum.
Re: Tell HN: I can't login to Gmail due to phone cannot be used for verification
#36Can we please ban these sorts of posts? This isn't news. People's news feeds are not the place for individual tech support problems. Take it to the Google community forum.
Please don't complain that a submission is inappropriate. If a story is spam or off-topic, flag it. Don't feed egregious comments by replying; flag them instead. If you flag, please don't also comment that you did.
Re: Tell HN: I can't login to Gmail due to phone cannot be used for verification
#37I once changed my Gmail password and promptly forgot it. When I was trying to recover it, I had no MFA set up (I had a yubikey, but somehow that wasn't allowed???), so the only option left for me was to provide them with the month and year I created the account. Since it was roughly a 10 year old account, I had no idea what those numbers were. There was also no way to reach out to an actual human for help through the…
I find it interesting they didn't block you. Also, would this be affected by the latest changes at Twitter?
It could be because I wasn't spamming them with tweets i.e. I only sent them about 14 tweets total between their two handles over the course of a week, but I can see how they might've blocked someone else doing the same.
> Also, would this be affected by the latest changes at Twitter?
Sorry, I'm not familiar with those changes, so I'm not sure.
Re: Tell HN: I can't login to Gmail due to phone cannot be used for verification
#38What worked for me was to try it again from an IP I had logged in with before. For some reason it causes Gmail to not ask for a phone number verification. Once logged in I could change the phone number. Really stupid way to do it. No reason to lock someone out with the right password. A better alternative would be to show partial digits of an old number and ask you to complete it.
I'm lucky that I have a server in the US that I regularly use as a VPN so I could try again from a known ip.
Re: Tell HN: I can't login to Gmail due to phone cannot be used for verification
#39I kid you not. Google's actual official answer to this is... create another account![1][2][3] Edit: Now that I have your attention: PSA: Go create "Backup codes" for your Google Account in your 2-Step Verification settings. [1]: https://support.google.com/accounts/troubleshooter/2402620?h... [2]: https://support.google.com/accounts/answer/7682439 [3]: https://support.google.com/accounts/answer/7299973
Oh my, obviously not the solution we look for
Re: Tell HN: I can't login to Gmail due to phone cannot be used for verification
#40This phone verification shit is so awful. I have two friends who moved overseas and disconnected their cellphone plans without thinking about their MFA situation. Today I have to enforce MFA at the small company I'm working at, and just a month prior I held a cybersecurity seminar for them and explained that "phone MFA is… okay… but you should really use verification apps." But I didn't realize that you can't even en…
Because Google knows best.