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What I’ve learned from users

paulgraham.com

31–40 of 339 posts

Re: What I’ve learned from users

#31

Caveat - The best type of mentors for founders are other founders. VCs, Incubators, are not optimal mentors, rather those are key folks to have in your pocket. My suggestion for all founders - find a mentor who is a founder & builder.

In defense of YC, many of them are previously founders of startups.

Re: What I’ve learned from users

#32
> Speed defines startups. Focus enables speed. YC improves focus.

Couldn't you substitute YC for mentorship, coaching, advisement, etc? Or even peers trying to accomplish shared goals/vision?

Surprisingly this article has little to even say about users, but more about YC users (i.e. founders in the program).

I was hoping to read something applicable to how little companies actually talk to users and how practicing zero-distance between them will make you successful regardless of how much money you raise. Instead, this read like an ad for YC.

Re: What I’ve learned from users

#33
"[2] When I say the summer 2012 batch was broken, I mean it felt to the partners that something was wrong. Things weren't yet so broken that the startups had a worse experience. In fact that batch did unusually well."

When something unusual happens (every partner needs to keep track of more startups) and the result is unexpectedly more success instead of less, doesn't that suggest that the partners were counterintuitively wrong about feeling wrong?

An experiment might be in order.

Re: What I’ve learned from users

#34
post #18

I adore pg’s essay. But this time something is tripping my spider sense, so I had to take a closer look (at my spider sense, and a bit on the essay too). This is the first time an essay feels like a sale pitch. Specifically, a sale pitch for YC. I’ve read pg’s essay about YC for about 15 years, and this is the first one I have that feeling. This one is a bit too abstract. I’m getting the idea that YC can help founder…

I suspect part of it is that he’d need to go and chase down permission for a bunch of the anecdotes since YC office hours have an expectation of privacy. But maybe there’s a version of this essay with a tic more detail you’d prefer?

Re: What I’ve learned from users

#35
This was a surprisingly bad essay (and I generally enjoy PG’s essays). It claims to be about “what PG has learned from YC users (startup founders)”, but basically just says “founders are wrong, YC is amazing,” then descends into a YC elevator pitch.

There’s really nothing concrete about what he’s learned from users, other than “they have similar problems” (with zero information about what those problems are) and “they’re wrong about what’s important for their businesses” (again with zero details). If anything, this reads like an essay of someone who aggressively DOESN’T listen to his users.

Re: What I’ve learned from users

#36
The thing that leaps out is "fund lots of small startups, the lessons are repeatable".

I occasionally bang on about "Million Startups". Some back of the envelope maths and I reckon one could finance a literal million startups with what SoftBank might call a bad year (around 30 billion). When YC started they funded people with 5k per founder.

I am not saying fund the next fusion machine, but put momentum into cities and groups across the globe.

And if what pg says is true (there are few new problems) then guiding those startups must be more feasible then "million" sounds. Yes 60 to 80 is a big leap but 80 to a million is only slightly bigger :-)

Anyway - saying more startups on HN is very much preaching to the choir so Inwill stop now.

Re: What I’ve learned from users

#37

Earlier quoted context omitted.

i've got an ultrawide screen god i wish he'd centre texts

My browser never exceeds 40-50% of my total screen width in my tiling window manager. Keeps my eyes from shooting all over the place. For websites that are properly optimized, you don't really lose out on anything. And for the websites that aren't, a quick keybind to go fullscreen for a bit is nice.

Two monitors. One in landscape orientation for media content, one in portrait orientation for text content.

Re: What I’ve learned from users

#38
post #35

This was a surprisingly bad essay (and I generally enjoy PG’s essays). It claims to be about “what PG has learned from YC users (startup founders)”, but basically just says “founders are wrong, YC is amazing,” then descends into a YC elevator pitch. There’s really nothing concrete about what he’s learned from users, other than “they have similar problems” (with zero information about what those problems are) and “the…

Glad I'm not the only one.

Re: What I’ve learned from users

#39
post #18

I adore pg’s essay. But this time something is tripping my spider sense, so I had to take a closer look (at my spider sense, and a bit on the essay too). This is the first time an essay feels like a sale pitch. Specifically, a sale pitch for YC. I’ve read pg’s essay about YC for about 15 years, and this is the first one I have that feeling. This one is a bit too abstract. I’m getting the idea that YC can help founder…

Strongly agree, this is one of PG’s worst essays IMO (I’m also generally a fan of his essays). On top of it feeling sales-y, it really gives the vibe of someone who DOESN’T listen to users. There’s essentially nothing concrete that he’s learned from users in this essay, despite that supposedly being the topic, just “they have similar problems and don’t know how to prioritize.”

Re: What I’ve learned from users

#40
post #18

I adore pg’s essay. But this time something is tripping my spider sense, so I had to take a closer look (at my spider sense, and a bit on the essay too). This is the first time an essay feels like a sale pitch. Specifically, a sale pitch for YC. I’ve read pg’s essay about YC for about 15 years, and this is the first one I have that feeling. This one is a bit too abstract. I’m getting the idea that YC can help founder…

> But I’m eagerly waiting for one concrete example, and none are to be found.

Were you looking for testimonials embedded in the essay to meet your expectations?

Of course, this wouldn't be acceptable as it would turn the piece unmistakably into a sales pitch for his product cementing your suspicions about the nature or motives behind authoring this post, a viewpoint which by the way I don't necessarily share.

This type of reporting that you're specifically looking for is best served with other formats like featured stories or in-depth analyses done by news organization; where they get to interview YC partners, alumni and startup founders, and solicit their opinions and thoughts about their experience with the organization, but even this reporting needs to be balanced and informative otherwise it will be mistaken for an advertorial or, as you guessed, a sales pitch.

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