PINE64 has let its community down

This seems way overblown, from pretty much all perspectives.

1) Listening to community. People can suggest all kinds of conflicting things, and you just can't satisfy everyone. My experience is that many of my HW modification suggestions were listened to, even some I'd expect the Pine64 might have found a bit frivolous, like desire to have some GPIO exposed as easily accessible solderable pads on the Pinephone keyboard's PCB, so that I can mod the keyboard later on and add some buttons to the bottom side of it, etc. I got some help with aquiring of information about various chips, that I requested, etc. I didn't get everything I wanted. Life is hard I guess. OTOH, Pine64 probably did not listen to some other HW mod suggestions that I have participated in group thinking about in the chats.

I think those were the mods that would require more risky redesign, like sugestion to split DC-IN and USB-IN on the Original Pinephone PMIC to better support the keyboard, or suggestions to redesign battery charging circuitry in Pinebook Pro, so that drivers can limit input current to be able to follow the Type-C/PD specs more closly.

These are risky to follow from us randos on the internet. Even simple suggestions are risky to follow, even if they are correct! Take the addition of diode to prevent some issues with the pinephone keyboard's charging circuitry. The suggestion was followed, but mistakes were made in the long chain that engineering the change takes, and the diode was placed incorrectly and prevented charging the keyboard completely.

2) Bootloader/SPI thing. Yeah it's unpleasant for distros to have to include U-Boot as part of the distro image, especially when things are in flux and fixing bootloader is required for fixing things in general, too, and you have to track non-mainline patches, because Pro support can't be mainlined, yet.

So now there's Tow-Boot to come to the rescue as bit of a center of gravity for U-Boot development/support. Except that it's not really that maintained either with last patches added like 6 months ago https://github.com/Tow-Boot/Tow-Boot/tree/released/boards/pi... despite persistent issues with Pinephone Pro bootlooping, because bootloader allows boot when there's not enough energy in the battery. Some hack patches are available, but not included. Etc.

Also because things are in flux, allowing users to combine arbitrary U-Boot with arbitrary kernel version can lead to all kind of fun things, like hard to explain overheating of the phone, because kernel enabled cpuidle support, and U-Boot version in SPI lacks it and similar things.

3) Diversity/monoculture angle

Focing Tow-Boot can easily be construed as just another thing that Pine64 is forcing on users by default, too. Pinephone/pinephone pro has bootloader diversity, with alternative bootloaders being much better for users in several aspects (like not having charging or bootloop issues, or having multi-boot functionality or GUI) and maybe worse in others. So on one hand Drew is arguing that there's monoculture in distros, but wants to force monoculture in bootloader, using a barely maintained/developed one.

In the end, the most important thing is that there's not technical lockdown (secure boot not enabled). Pine64 has no say in what user can flash or not. Escaping the default bootloader is as easy as booting the preloaded Manjaro and erasing it from SPI and eMMC. The phone or pinebook will then boot whatever user wants to boot from SD card.

This happened with one of our favorite restaurants. Our last meal there (post-pandemic) was half as good and twice the price. They lost our business, because they no longer provide sufficient value.

Given these recent events, I see the same thing happening with Pine64. They have lost their way, and my interest in their products has evaporated.

An “open” hardware platform approaches worthlessness without a viable ecosystem of software that can support it, and their choice to create a monoculture has diminished that possibility too much for me to ignore.

Truth be told for me it was entirely a cost thing. Was looking at name brand chargers that can do 60W power delivery & they cost more than the iron itself.

The Pinephone is only usable because multiple communities of volunteers have created software for it. Pine64 encouraged this effort with the first wave of phone releases as "community editions". Now it appears that they are abandoning this effort in favor of a distribution, Manjaro, which has not been putting in as much effort on writing software as the other distros; Manjaro even seems to be mismanaging their release of software by prioritizing updates over stability.

One could argue that multiple communities of volunteers is not an efficient way to run a hardware and software project, but I think that overlooks some key aspects of how volunteering works.

It's not necessarily open source hardware, but there's the option of getting a used or new old stock phone that works with a distro like postmarketOS, or /e/ phone, etc.