Tesla currently provides Comcast levels of customer support

Post by cinntaile » Fri, Aug 05, 2022, 6:04 PM UTC

rasz wrote: post #29

andsoitis wrote: post #25

> "You can only text them in the app. Nobody will give you a number to call." Why does this person not go to one of their service centers and talks to someone in person? I've done it and the staff were super helpful.

Because he is in this uncomfortable position of being well enough to afford a Tesla and even additional FSD, but not wealthy enough to be able to stop working and allocate time for an appointment or have someone on the payroll doing errands for him ... but still feeling entitled.

Post by iancmceachern » Sat, Aug 06, 2022, 5:54 PM UTC

leobg wrote: post #30

iancmceachern wrote: post #28

Earlier quoted context omitted.

How many miles do you have on the X?

66k

Post by iancmceachern » Sat, Aug 06, 2022, 7:00 PM UTC

leobg wrote: post #34

iancmceachern wrote: post #33

Earlier quoted context omitted.

As a comparison data point - I have a 2013 Scuion/Toyota/Subaru that has 95k and has had no issues. I also have a big diesel F250 that bias 50k and also, no issues whatsoever so far (knock on wood). Before that inhad an F150 and put 220k on it before any issues arose, had a civic that was similar.

Not sure these are apples to apples comparisons. Model S, 3, X and Y are not only a new platform, but an entirely new category of vehicles, made by a company that has started from zero and has been scaling volume production aggressively. Building a thing well that has been produced in volume for more than a hundred years, by lots of companies, with an entire ecosystem of established suppliers, is quite another story.