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Atlassian is 20 years old and unprofitable

smartcompany.com.au

31–40 of 515 posts

Re: Atlassian is 20 years old and unprofitable

#31
post #12

Does anyone actually like using JIRA? Or Confluence? Or any of the Atlassian products?

I hate it. Being forced to document crap in a pile of tens of thousands of documented things is insanity. Nobody reads that stuff, but because it's documented, you can always say: "Wait, did you not read the documentation?"

Work goes faster if you keep it in small teams and let them self-organise.

Re: Atlassian is 20 years old and unprofitable

#33
post #12

Does anyone actually like using JIRA? Or Confluence? Or any of the Atlassian products?

I like both JIRA and Confluence. I think many bad feelings towards JIRA are actually related to bad configuration. Like customizing the issues to add too many mandatory fields or creating a process that does not really match how people are working in practise.

JIRA configuration is pain. Unless you are large enough to afford a dedicated JIRA admin, it would likely make sense to just pay for somebody once in a while to implement the stuff you want.

Re: Atlassian is 20 years old and unprofitable

#34
post #10
post #6

> While it is still used by many tech businesses (including the author’s), it has no real network effect — that is, users can switch to a competitor product like Asana, Basecamp or Monday.com with minimal cost (other than the initial hassle of switching to a new system). Lol. At some companies, Jira workflows literally run the whole company. At my prev job, prod deployments were tightly linked to Jira.

> other than the initial hassle of switching to a new system Is like saying: "people can move overseas with minimal cost (other than shitloads of migration bureaucracy, frequent flying to meet family, put their entire furniture on top of a cargo ship)

More like trying to remove an invasive cancer that has spread to all parts of your body whilst you're still needing to move around, be productive and live your life.

Re: Atlassian is 20 years old and unprofitable

#36
post #12

Does anyone actually like using JIRA? Or Confluence? Or any of the Atlassian products?

Like many, I would rejoice to see Jira die in a fire.

But the fact is that if that happened, another tool would be used instead, and the same dysfunctional management processes would just re-emerge. Jira makes micromanagy bureaucratic process easy, but does not in itself cause it.

Re: Atlassian is 20 years old and unprofitable

#38
post #28

So with Slack there is Mattermost and Zulip. What are the equivalents for Jira ? Is there an openish source piece of similar software ? Jira cops a lot of hate on HN, but really to paraphrase Churchill on Democracy - "Jira is the worst issue tracking software, except for all the others". The comparison on Wikipedia has so many of them : https://en.wikipedia.org/wiki/Comparison_of_issue-tracking_s... Are any of them a…

As a programmer, I actually like Jira. It works.

Re: Atlassian is 20 years old and unprofitable

#39
post #12

Does anyone actually like using JIRA? Or Confluence? Or any of the Atlassian products?

I love JIRA. It's versatile, as simple or complex as we need, integrates with many things and drives processes in the org. People have many objections to using JIRA but often these are not about the tool but about the management procedures the tool serves.

Re: Atlassian is 20 years old and unprofitable

#40
post #8

I didn't realize that they were unprofitable; not good. I don't think they should be valued as a pre-profit/pre-revenue growth stock - as the article says - the product doesn't really have network effects or strong lock-in.

JIRA has huge feature creep lockin along the likes of sales force. It costs huge amounts of money on consultants to move off of it. Any new company probably wouldn’t use it though, it’s just overkill.

Actually new companies do use it.

It's very affordable for growing startups and its customisability is really useful.

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