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Jabra denies support for Elite 85t Bluetooth earbuds on computers

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31–40 of 221 posts

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#31

This is a blatant abuse and they should be sued and shut down. This is beyond unacceptable. There is no reason to do this kind of thing.

You want to “shut down” Jabra because a product they released doesn’t have perfect Bluetooth compatibility? Seems harsh. Thank God you’re not in charge of these things.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#32
I've just initiated a within-30-days return for a full refund of my new Jabra Evolve2 75 headset. It comes with a USB dongle so they definitely won't be claiming it doesn't support PC use, but I don't trust a company that makes such scammy claims and I've tweeted them to say just that.

Ah well, I thought I was enjoying my third Jabra product and it turns out I won't touch them with a barge pole again, unless and until they publicly retract and apologise for this behaviour.

Anyone have recommendations for a good on-ear headset for (mostly) work calls?

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#33
I'm currently struggling to find usable bluetooth earbuds. One pair that I found comes flying out of my ears when I moved my head at all. Another is dangerously loud even on the lowest volume setting. The third came with a nonstandard (and therefore essentially useless) charger. It really seems like the entire market is flooded with garbage.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#34
post #6

Earlier quoted context omitted.

Jabra is an old, well-known brand.

Well-known to be the bane of meetings in offices everywhere. Why anyone would buy their garbage is beyond me, not that that excuses how they treat their marks^Wcustomers.

We exclusively used Jabra speakerphones at my last few offices and I have a few at home. They work very well and I've never seen them have a single problem.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#36
I have the same issue with Elite 75t. It seems to be the result of the microphone volume adaptively creeping downwards. When it gets too low, Jabra auto-mutes.

You can bump the volume up to the midpoint in your audio settings and it will take about another month to re-occur. Sorry this isn't a better solution.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#37
post #12

Earlier quoted context omitted.

So if you sell a bluetooth device, it is legally required to work properly with every other bluetooth device on earth? I don’t see how that will fly. The obvious reason for doing this kind of thing is their target market & 99.9% of sales are to people using them with phones, so Jabra has no business reason to spend money providing customer support for PC interoperability.

> So if you sell a bluetooth device, it is legally required to work properly with every other bluetooth device on earth? It actually is. If you use either the Bluetooth patents or trademarks (e.g. logos and names), not only you must pass a certification that ensures this, you must also "maintain a level of quality that meets or exceeds industry standards", and this evidently doesn't.

Well, I've never got any non-Apple phones/computers to work with Apple phones/computers using Bluetooth.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#38

I'm currently struggling to find usable bluetooth earbuds. One pair that I found comes flying out of my ears when I moved my head at all. Another is dangerously loud even on the lowest volume setting. The third came with a nonstandard (and therefore essentially useless) charger. It really seems like the entire market is flooded with garbage.

Have you tried Sony WF-1000XM4? I currently have them and have had 0 issues with them so far. Bluetooth connectivity is great and i regularly switch them between a linux laptop (used for meetings, slight media) and android phone (calls, music).

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#39
post #15
post #10

My Jabra Elite 85h over-ear headphones suffer from the same issue. These are Wirecutter's suggested Bluetooth headphones, which is why I bought them. I wonder if they still would be if it was widely known that these headphones are not meant to be used with computers.

Yeah, this is sketchy behavior for a premium brand. They really seem to need you to run their mobile app. It's hard to tell from their advertising that it covers more than iPhones... although it does say it works with Google Assistant. The only info I found about supporting other laptops (it mentions phones, tablets, and mobile devices?) was in their help faqs: https://www.jabra.com/supportpages/jabra-elite-85t/100-9…

That's different than OP was implying. They're saying that a lot of the playback and volume controls may not work as expected, not that you won't be able to hear and speak.

Re: Jabra denies support for Elite 85t Bluetooth earbuds on computers

#40

I'm currently struggling to find usable bluetooth earbuds. One pair that I found comes flying out of my ears when I moved my head at all. Another is dangerously loud even on the lowest volume setting. The third came with a nonstandard (and therefore essentially useless) charger. It really seems like the entire market is flooded with garbage.

Have you tried Sony WF-1000XM4? I currently have them and have had 0 issues with them so far. Bluetooth connectivity is great and i regularly switch them between a linux laptop (used for meetings, slight media) and android phone (calls, music).

Thanks for the recommendation! I'll definitely look into them.
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