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Amazon suggests user delete tweet showing how much data they collect

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Re: Amazon suggests user delete tweet showing how much data they collect

#31

Post by denysvitali »

mcphage wrote: post #29
denysvitali wrote: post #2

Title is misleading. They didn't really suggest to delete the tweet because of the fact it shows their data collection, but because it contains some PII like the user's address. I don't want to side with Amazon on this, but I genuinely believe there is nothing strange here: Amazon collects all that data, and under GDPR they have to provide all the data they have on your profile. Seems pretty standard. Google provides…

> because it contains some PII like the user's address. Does it, though? Where?

Sorry. I'm wrong. It does contain a shop location but not the user address. Still, could be considered PII or at least could be juicy information.

Re: Amazon suggests user delete tweet showing how much data they collect

#32

Post by alpaca128 »

yeeetz wrote: post #23
denysvitali wrote: post #2

Title is misleading. They didn't really suggest to delete the tweet because of the fact it shows their data collection, but because it contains some PII like the user's address. I don't want to side with Amazon on this, but I genuinely believe there is nothing strange here: Amazon collects all that data, and under GDPR they have to provide all the data they have on your profile. Seems pretty standard. Google provides…

This is like when someone tweets "drank 6 oz of cold medication feeling lit" and the pharmaceutical corporate account responds with a generic pharmacovigilance statement that they're mandated by law to say and then someone screenshots it and it becomes a meme.

It's definitely not that clear.

Sure, Amazon's response was probably just a standard text the support team has to use. But it can also be interpreted like "here's an arbitrary reason you should delete this tweet about our data collection, and look how easy it is!".

That's what you get when an anti-competitive megacorporation collecting data about everything including how many seconds users looked at a picture wants to look trustworthy.

Re: Amazon suggests user delete tweet showing how much data they collect

#33

Post by dijksterhuis »

dnissley wrote: post #7
denysvitali wrote: post #2

Title is misleading. They didn't really suggest to delete the tweet because of the fact it shows their data collection, but because it contains some PII like the user's address. I don't want to side with Amazon on this, but I genuinely believe there is nothing strange here: Amazon collects all that data, and under GDPR they have to provide all the data they have on your profile. Seems pretty standard. Google provides…

Yeah, this is pretty obviously something that their support team copy-pastes everytime they see someone posting potentially revealing information with the keyword "amazon" or "alexa" or something like that. Evidence for this theory: https://twitter.com/search?q=We%20encourage%20not%20includin...

This search just sent me down a half hour rabbit hole of what in the actual fuck... after I discovered the user behind this thread...

> The Terrorist are ordering off Amazon. They stole my last parcel package, I did not tweet about it. My green light, don’t report it.

https://twitter.com/HeidiNarco/status/1485408221024210944?cx...

Re: Amazon suggests user delete tweet showing how much data they collect

#34

Post by whoopdedo »

iso1631 wrote: post #20
Accacin wrote: post #18

So I hate my data being collected like this, and try to reduce when it happens whenever I can. But, buying an Alexa and then complaining they store the audio? When they confirmed they kept it about two years ago? Imagine I found out the library kept a list of titles I borrowed! Or my bank account storing my transactions.

These were recordings from years ago. Why are amazon keeping it that long?

Honestly, what I find most offensive is that Amazon tracks all of this data and yet their recommendations are still awful. I just bought a vacuum cleaner. Why are you trying to sell me another one? How many vacuum cleaners do you think a person goes through in a month!

Re: Amazon suggests user delete tweet showing how much data they collect

#35

Post by yumraj »

dewey wrote: post #14

That's a clickbait headline. It is clearly a support person that sees a list of addresses that could include the address of the user and uses their macro to tell the user to delete the tweet. Just like they would do if someone posts their password, date of birth or credit card information.

Exactly.

However, the support person should have been more explicit that the OT (original tweeterer ?) is sharing addresses and may want to hide that. The way support person's tweet was phrased is what gave the pitchfork people an opportunity. A perfect example of how not to communicate.

Unfortunately that also distracts from the intent of the OT's post.

Re: Amazon suggests user delete tweet showing how much data they collect

#36

Post by syspec »

Accacin wrote: post #18

So I hate my data being collected like this, and try to reduce when it happens whenever I can. But, buying an Alexa and then complaining they store the audio? When they confirmed they kept it about two years ago? Imagine I found out the library kept a list of titles I borrowed! Or my bank account storing my transactions.

"Yeah, what was the victim doing wearing that skimpy outfit! They brought this on themselves!"

Re: Amazon suggests user delete tweet showing how much data they collect

#37

Post by kornhole »

I understand from this that we are forced to share PII with Amazon with every interaction, but we are not supposed to share it with Twitter followers. US citizens can get their dossiers and delete their accounts. https://www.reuters.com/investigates/special-report/amazon-p... I received 88 zip files and subsequently deleted my account.

Re: Amazon suggests user delete tweet showing how much data they collect

#38

Post by 37 »

kornhole wrote: post #37

I understand from this that we are forced to share PII with Amazon with every interaction, but we are not supposed to share it with Twitter followers. US citizens can get their dossiers and delete their accounts. https://www.reuters.com/investigates/special-report/amazon-p... I received 88 zip files and subsequently deleted my account.

>88 zip files

This is madness. How is the 'average user' supposed to go through and understand this data? The files inside are also probably a bunch of CSV or XML files as well.

It seems like a completely disingenuous (even nefarious) offer to the 'average user' to have a change to look at all the data these big companies have on them.

Re: Amazon suggests user delete tweet showing how much data they collect

#39

Post by mcphage »

denysvitali wrote: post #31
mcphage wrote: post #29

Earlier quoted context omitted.

> because it contains some PII like the user's address. Does it, though? Where?

Sorry. I'm wrong. It does contain a shop location but not the user address. Still, could be considered PII or at least could be juicy information.

Whole Foods store locations are neither PII nor juicy information—especially not sufficient to justify Amazon responding unprompted, encouraging the poster to delete these tweets.

Re: Amazon suggests user delete tweet showing how much data they collect

#40

Post by denysvitali »

mcphage wrote: post #39
denysvitali wrote: post #31

Earlier quoted context omitted.

Sorry. I'm wrong. It does contain a shop location but not the user address. Still, could be considered PII or at least could be juicy information.

Whole Foods store locations are neither PII nor juicy information—especially not sufficient to justify Amazon responding unprompted, encouraging the poster to delete these tweets.

To be honest I would consider "X went to Y at time Z" to be a sensitive information. Whether you care about privacy or not, that's another issue
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