Earlier quoted context omitted.
I've worked adjacent to financial consultants who build excel models all day. There is such thing as an "expert" at excel. I've interviewed lots of people who say they "know" excel, but when you dig into it, it's the equivalent of saying they know a programming language because they know basic flow control syntax. With word, I'm not sure if you can go as deep expertise wise as excel, but there is still much more to i…
With Excel its: Do you know arrays, UDFs, Solver, lookups, mastery over chart design, and cell formatting. With word it's basically: Can you do a mail merge and a table of contents? Congrats. You're an expert.
Most people don't use styles, or use them improperly, or modify every instance randomly. They use forced line breaks to adjust page breaks because they don't know about forced page breaks, or the "keep with next" paragraph setting. They've never heard of non-breaking space. They align numbers with spaces. They don't know that you can (and should) have accented capital letters in languages such as French, and that there's a specific option to set for that. They don't understand footnotes, type the footnote text in the text itself and wonder where it's gone after page reflow. They don't know anything about ToC, or ToC formatting. They are very surprised to learn you can type in italics directly using underscores. They can't navigate a paragraph or a line using home/end buttons. They select text with the mouse, which takes like two minutes in a long document, instead of 500ms when using CTRL+Shift + End/Home, or CTRL+A.
And let's not talk about composition. Alignments. Bullets, bullet types. Margins. Sections. Checking for rivers.