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Indian online merchants cannot store credit card information from 2022

rbi.org.in

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Re: Indian online merchants cannot store credit card information from 2022

#31

Post by paxys »

blueblisters wrote: post #15

Is the RBI deliberately trying to handicap credit cards in India? The decision to make recurring payments impossible, followed by having to enter card information every time I do an online transaction is making for a very frustrating experience. The justification for these decisions is always "consumer interest" but how is making consumers jump through hoops to do transact online in consumer interest? I wish the indu…

If you'd bother to read the article (or heck the first two lines of the article) you'll see that this rule does not mean you'll have to re-enter your credit card info on every order.

Re: Indian online merchants cannot store credit card information from 2022

#32

Post by captn3m0 »

illegalmemory wrote: post #24
rg111 wrote: post #23

Earlier quoted context omitted.

Do you have to use your cellphone number to avail UPI services? If that is the case, then it is not for me.

I have created UPI ID directly with bank and there is no need of any third party app. It can be used to transfer money directly without sharing bank and card details.

You can receive money over UPI without a smartphone.

But sending money actively (as a customer) from a personal bank account is not possible afaik.

Re: Indian online merchants cannot store credit card information from 2022

#33

Post by powerapple »

neya wrote: post #19

This is actually a good thing. Think of it like Apple's email masking service - Merchants can only store a tokenized version of your credit card instead of the real card details. I say this is a good thing after having worked with many E-Commerce shops in India as a consultant. Most of them barely know a thing about security, let alone about PCI DSS compliance. I have worked with shops that stored the entire credit c…

Agree. There is really no way of knowing which website has my credit information now (I choose not to save credit details anyway). I wish all websites can ask permission every year to hold my information.

Re: Indian online merchants cannot store credit card information from 2022

#34

Post by mkbkn »

teleforce wrote: post #2

Kudos to Indian govt, this should be the default for any e-commerce websites. I have to resort to PayPal to avoid my credit card being stored in the e-commerce merchant sites but some of sites do not support PayPal. It seems that Amazon somehow would not even allow me to delete my old and expired credit card from my account.

> It seems that Amazon somehow would not even allow me to delete my old and expired credit card from my account.

Strange. Amazon India allows deleting the stored card details.

Re: Indian online merchants cannot store credit card information from 2022

#35

Post by mkbkn »

rg111 wrote: post #23
vivekv wrote: post #3

Earlier quoted context omitted.

Indian merchants have to support UPI - another payment mechanism which is secure. I tend to use that in most places so that I dont have to store my card details.

Do you have to use your cellphone number to avail UPI services? If that is the case, then it is not for me.

Yes, UPI needs a phone number linked to your bank account.

Re: Indian online merchants cannot store credit card information from 2022

#37

Post by wtmt »

rg111 wrote: post #23
vivekv wrote: post #3

Earlier quoted context omitted.

Indian merchants have to support UPI - another payment mechanism which is secure. I tend to use that in most places so that I dont have to store my card details.

Do you have to use your cellphone number to avail UPI services? If that is the case, then it is not for me.

Just to clear things up since some of the other comments seem unsure or have partial information, UPI requires a cell phone, a cell phone number and the bank account linked with the cell phone number. It cannot be used from a computer (IMPS, which is like UPI’s cousin with a slightly more cumbersome interface, can be used from a computer).

The primary form of UPI usage is from smartphone apps (provided by banks or by the operator of UPI, which is the NPCI BHIM app).

See the UPI overview page [1] by NPCI (a private consortium operating UPI, IMPS and a few other services).

[1]: https://www.npci.org.in/what-we-do/upi/product-overview

Re: Indian online merchants cannot store credit card information from 2022

#38

Post by wtmt »

Abishek_Muthian wrote: post #36

Great, I'd also like if the merchants were forced to not message via WhatsApp; From couriers to securities every business in India expects that you have WhatsApp and are willing to communicate with them through it.

I just tell all of them that I don’t have or use WhatsApp, and that’s true. They wouldn’t be able to send anything over WhatsApp since my number was never registered with that platform. Those who want my business will have to abide by my preferences.

Re: Indian online merchants cannot store credit card information from 2022

#39

Post by Abishek_Muthian »

wtmt wrote: post #38
Abishek_Muthian wrote: post #36

Great, I'd also like if the merchants were forced to not message via WhatsApp; From couriers to securities every business in India expects that you have WhatsApp and are willing to communicate with them through it.

I just tell all of them that I don’t have or use WhatsApp, and that’s true. They wouldn’t be able to send anything over WhatsApp since my number was never registered with that platform. Those who want my business will have to abide by my preferences.

I've had customer service personal change their tone towards me after I tell them that I don't use WhatsApp and requested them to send an email instead, They seem to take it as a personal insult (or) Couldn't believe that someone couldn't have WhatsApp.

Re: Indian online merchants cannot store credit card information from 2022

#40

Post by manojlds »

blueblisters wrote: post #15

Is the RBI deliberately trying to handicap credit cards in India? The decision to make recurring payments impossible, followed by having to enter card information every time I do an online transaction is making for a very frustrating experience. The justification for these decisions is always "consumer interest" but how is making consumers jump through hoops to do transact online in consumer interest? I wish the indu…

It just adds onus on the vendor. Google have implemented it very well and I love this a lot more as the end user gets more visibility and control.

It's going to be a short-term pain but I think it's going to be great in long term.

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