I don’t get why we need to have good ratings and reviews at all. Why not only allow bad ratings (eg a simple thumbs down) and reviews, then run some ML to detect and normalize semantic patterns (“short battery life”), and then word-cloud or summarize those. Users could then sort ratings ascendingly from least number of bad ratings and scan the semantic patterns. Voilà - a functioning ratings and review setup…
Amazon still isn't doing enough to stop bait-and-switch reviews
31–40 of 238 posts
Re: Amazon still isn't doing enough to stop bait-and-switch reviews
#32I don't understand what Amazon thinks it's doing with its legions of data scientists, analysts, product managers and engineers that they consider so much more important than solving this problem, which will destroy their reputation long-term and create space for a competitor. At this rate, Amazon will be on its way to becoming Yelp -- untrusted, irrelevant, ultimately deserted.
But it's widely accepted by the public. I can barely complete a sentence about it without people dismissing it.
Re: Amazon still isn't doing enough to stop bait-and-switch reviews
#33Yeah, it's a pity. It use to be a no-brainer shopping at Amazon. But now, I waste more time sifting through a bunch of cheaply made home goods that I'm just more inclined to look for sturdy, well-made products elsewhere. Also, it seems like they mix the inventory from different vendors, so it ends up being a crap shoot whether you get the original, or a knock-off, and the reviews reflect that.
Any tips?
Re: Amazon still isn't doing enough to stop bait-and-switch reviews
#34Earlier quoted context omitted.
You don’t have to return it. Print the return label and attach it to whatever you want.
I believe that is what most people would consider as being dishonesty and fraud.
Still, it’s an amusing comment. Amazon is complicit in aiding a third party to commit fraud.
Not all of us are just, up right, mature adults, of sound mind and strict morals.
Sending them back a steaming pile of dog shit is kind of amusing.
Re: Amazon still isn't doing enough to stop bait-and-switch reviews
#35Re: Amazon still isn't doing enough to stop bait-and-switch reviews
#36I don't understand what Amazon thinks it's doing with its legions of data scientists, analysts, product managers and engineers that they consider so much more important than solving this problem, which will destroy their reputation long-term and create space for a competitor. At this rate, Amazon will be on its way to becoming Yelp -- untrusted, irrelevant, ultimately deserted.
> Yelp -- untrusted, irrelevant, ultimately deserted. Is that true of Yelp? People I know still use it (I don't).
Re: Amazon still isn't doing enough to stop bait-and-switch reviews
#37There are few things that I buy from amazon now that aren't shipped and sold by amazon. I just don't trust third party sellers unless it's a 'direct' seller aka the company making the product. Almost would prefer if amazon would just remove all third party sellers but I guess they need to maintain their reputation of being the everything store.
Re: Amazon still isn't doing enough to stop bait-and-switch reviews
#38I don't understand what Amazon thinks it's doing with its legions of data scientists, analysts, product managers and engineers that they consider so much more important than solving this problem, which will destroy their reputation long-term and create space for a competitor. At this rate, Amazon will be on its way to becoming Yelp -- untrusted, irrelevant, ultimately deserted.
Re: Amazon still isn't doing enough to stop bait-and-switch reviews
#39I don't understand what Amazon thinks it's doing with its legions of data scientists, analysts, product managers and engineers that they consider so much more important than solving this problem, which will destroy their reputation long-term and create space for a competitor. At this rate, Amazon will be on its way to becoming Yelp -- untrusted, irrelevant, ultimately deserted.
What do you use as an alternative to Yelp for finding restaurants?
Re: Amazon still isn't doing enough to stop bait-and-switch reviews
#40This barely needs ML. Amazon knows, a priori, what product the reviews were for. The fact that garlic reviews can be repurposed for can openers, regardless of their actual text, is the problem.
The real underlying problem is wrong incentives. Amazon makes money when you buy that crappy can opener.