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HSBC exits US mass market retail banking

about.us.hsbc.com

31–40 of 59 posts

Re: HSBC exits US mass market retail banking

#31
I've had very good experience with HSBC in the US both as a student and later on when opening a new account in the US using my Hong Kong HSBC account as reference.

I do agree though that even before their exit of mass market retail banking they wouldn't give the time of the day to anyone with less than 100k USD so it's not surprising.

Re: HSBC exits US mass market retail banking

#32
post #23

I am still choosing carefully my next bank without a dirty history. The majority had unethical or sinister practices: HSBC & Capital One (money laundering), Chase (gold & silver spoofing), Goldman Sachs (mortgage crisis), Wells Fargo (fake accounts), Robinhood (sort of a bank, gambling), etc. https://www.youtube.com/watch?v=FSh8eusFYL4&ab_channel=ColdF... Charles Schwab seems ok so far. Still researching... feedback…

Probably not scandal free, but I was choosing between Fidelity and Schwab for zero fee banking and eventually landed on fidelity after using both. It's been great, refund all atm fees. Easy to use. Also they have FZROX which is a zero fee s&p500 index fund.

Re: HSBC exits US mass market retail banking

#33
post #23

I am still choosing carefully my next bank without a dirty history. The majority had unethical or sinister practices: HSBC & Capital One (money laundering), Chase (gold & silver spoofing), Goldman Sachs (mortgage crisis), Wells Fargo (fake accounts), Robinhood (sort of a bank, gambling), etc. https://www.youtube.com/watch?v=FSh8eusFYL4&ab_channel=ColdF... Charles Schwab seems ok so far. Still researching... feedback…

Can't help with dirty history, but on paper Schwab is hard to beat. AFAIK Schwab and Betterment are the only two left that do worldwide ATM fee coverage.

My only downside with Schwab is the UI on their site. It seems very much geared to the boring investor, moreso than the checking account customer. Maybe some people prefer that, though.

Re: HSBC exits US mass market retail banking

#34
post #6

HSBC is by far the worst banking experience I ever had. I only signed up for the generous sign up bonus. The app was very, very dated and only worked half the time. The website seemed to redirect you about 50 times on login, again, failing half the time. I could go on and on about how awful things were designed, but will not in the interest of time. I couldn't wait to get that money out and close it up. It's like the…

Same here. I had an account with them 10 years ago. They were unbelievably dysfunctional, unlike any other bank I've worked with.

I figured no business could be profitable operating in such a clumsy way, indicating that "boring" retail banking was not the focus of their operations.

Re: HSBC exits US mass market retail banking

#35
post #23

I am still choosing carefully my next bank without a dirty history. The majority had unethical or sinister practices: HSBC & Capital One (money laundering), Chase (gold & silver spoofing), Goldman Sachs (mortgage crisis), Wells Fargo (fake accounts), Robinhood (sort of a bank, gambling), etc. https://www.youtube.com/watch?v=FSh8eusFYL4&ab_channel=ColdF... Charles Schwab seems ok so far. Still researching... feedback…

Money Laundering and Spoofing are wildly different classes of behavior for a bank. Money Laundering is criminal activity in the bank's core function. Spoofing is... a trading activity, hurting other traders, and only related to banking in that "JP Morgan Chase" is a large org that dies many things.

I don't mean to be shilling for any single bank here, I just happen to be more familiar with the spoofing than the other cases.

Re: HSBC exits US mass market retail banking

#36
post #27

Good. When I moved to the US from the UK, I already had British HSBC accounts, so thought it made sense to open up an HSBC account and credit card. Got a $200 credit limit (thanks?), awful app, terrible customer service...eventually got fed up and closed all my accounts. Good riddance. Also side note while I’m on the topic - to log into chase and do stuff, I enter my password. That’s it. To log into HSBC or any other…

I keep forgetting the 822nd digit of pi. Thankfully I remember most of my planetary orbital physics so I'm usually good for the last one

Re: HSBC exits US mass market retail banking

#37
post #11

HSBC also previously exited mass market retail banking in Japan, Korea, Brazil, and Turkey. (There's probably more, these are just the first ones I found.) Japan (actually exited both mass market and Premier retail banking): https://www.japantimes.co.jp/news/2012/02/24/business/hsbc-t... Korea: https://www.wsj.com/articles/SB10001424127887324853704578587... Brazil and Turkey: https://www.ft.com/content/85642fcc-e50d-…

Also France

Re: HSBC exits US mass market retail banking

#38
post #23

I am still choosing carefully my next bank without a dirty history. The majority had unethical or sinister practices: HSBC & Capital One (money laundering), Chase (gold & silver spoofing), Goldman Sachs (mortgage crisis), Wells Fargo (fake accounts), Robinhood (sort of a bank, gambling), etc. https://www.youtube.com/watch?v=FSh8eusFYL4&ab_channel=ColdF... Charles Schwab seems ok so far. Still researching... feedback…

Can't help with dirty history, but on paper Schwab is hard to beat. AFAIK Schwab and Betterment are the only two left that do worldwide ATM fee coverage. My only downside with Schwab is the UI on their site. It seems very much geared to the boring investor, moreso than the checking account customer. Maybe some people prefer that, though.

Schwab's checking account has always been a loss leader for their brokerage so I imagine it'll stay that way. The mobile app isn't too bad though.

Re: HSBC exits US mass market retail banking

#39

I signed up for HSBC a few years back thinking they were a good “international” banking choice for people with ties abroad. Sure there are (were) HSBC locations in other countries but they wouldn’t treat you any different than a stranger on the street unless you had $100,000 in accounts there. Their international transfers and account opening services were very meh. Around the same time, I adopted Transferwise (now j…

Citibank may not be your favorite bank, but if you travel a lot, they have branches in many of the world's largest cities. I've been able to get local currency out of many Citi ATMs abroad with zero fees or problems.

Looks like they have branches in 25 countries, which is pretty nice, but they don't have quite as much as I'd have expected in Europe. Does anyone else have another suggestion for a good international bank?
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