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Merchants can keep charging your card even if it's cancelled/expired

developer.visa.com

31–40 of 58 posts

Re: Merchants can keep charging your card even if it's cancelled/expired

#32

Recently I discovered that they can also send refunds to a cancelled card.

Someone obtains your CC info and makes a series of purchases that clear online. After the fact, your CC company contacts you and asks was this fraud? You say yes. CC is canceled. The business that accepted the charges does an audit of orders and identifies weird charges. Probably fraud. Refunds the orders. This maybe takes place in just a few days from start to finish. That's what you're describing.

In the last 6 months a new system was put in place that checks before issuing refunds to see if it's even possible to issue the refund. All merchants have been notified of this change.

The only thing I'm thinking of is how this sucks for merchants who are doing a better job at detecting fraud than the processors. You cannot issue a refund. You may only eat the chargeback fees and (of course) loss of the original funds.

The credit card system is so fucked from the ground up. It must be replaced.

Re: Merchants can keep charging your card even if it's cancelled/expired

#33

I've found this more useful than harmful -- like, if I had to get a new Amex because of someone's data leak, I didn't have to go through and update literally EVERY SINGLE AUTOBILL bc Amex was smart enough to let (e.g.) my cell bill or my cable bill continue to process on the old number while blocking new charges on it. But it still sucks that it's difficult to block charges like this from the consumer/credit-card sid…

Then make it optional or give fine-grained control over it. When you get a new card number, you should get a list of merchants that have recurring payments on the old one, and get to choose yes or no to transfer each of them.

Re: Merchants can keep charging your card even if it's cancelled/expired

#34

I've been told this by credit card customer support. In several instances over the last 3-4 years I've disputed charges from companies I have no relationship with, and as part of the dispute process been told I need to reach out to these companies to prevent future recurring charges. Calling a company I've never heard of to try to get them to stop charging me sounds likely to lead to further problems rather than reso…

What bank is this? I'm using Privacy.com to do this with debit cards, but I've never heard of anything that lets you do it for ACH.

As another reply surmised, it is OneFinance. Been with them for around 3 months as my primary bank after Simple got acquired by BBVA which got acquired by PNC. I've been very happy with them. If you decide to sign up, check to see if you have a friend that has an account, you can both get $50 on your first direct deposit. Slide into my DMs if you don't have any friends. :-D

Re: Merchants can keep charging your card even if it's cancelled/expired

#36

I've found this more useful than harmful -- like, if I had to get a new Amex because of someone's data leak, I didn't have to go through and update literally EVERY SINGLE AUTOBILL bc Amex was smart enough to let (e.g.) my cell bill or my cable bill continue to process on the old number while blocking new charges on it. But it still sucks that it's difficult to block charges like this from the consumer/credit-card sid…

Personally I having to update all of the recurring payments very useful; I was supprised by the amount of shit I had forgotten I was paying for every month. e.g. a VPS that I hadn't had anything running on for years, Apple music long after switching to Spotify.

Re: Merchants can keep charging your card even if it's cancelled/expired

#37

I've been told this by credit card customer support. In several instances over the last 3-4 years I've disputed charges from companies I have no relationship with, and as part of the dispute process been told I need to reach out to these companies to prevent future recurring charges. Calling a company I've never heard of to try to get them to stop charging me sounds likely to lead to further problems rather than reso…

I live in Oregon but changed my address on wsj.com to a California address so I could cancel without having to talk to anybody. In 2018, a law went into effect that says that if you can sign up online, you have to be allowed to cancel online. But only California has this law AFAIK.

https://www.cnet.com/tech/services-and-software/companies-mu...

Re: Merchants can keep charging your card even if it's cancelled/expired

#38

I've always suspected so. Many times I have had a card expire and be replaced, and recurring payments under the old expiration dates continue to charged to the account. I have at least one such payment that I probably have not updated payment information in over 10 years, so that expiration date is long expired. At one time I suspected in such cases that the bank automatically provided the payee with the new informat…

My toll tag is linked to an expired card and I've been curious how long this thing will keep going. I think I still have a couple years based on your experience

Re: Merchants can keep charging your card even if it's cancelled/expired

#39

What if you no longer have an account at the issuing bank and the cards were cancelled. How would this even work given there is no business relationship anymore?

It only works if you have an active account with the issuer. It's simply a convenience feature for subscriptions to go to the new card since it would be rather annoying to have to go through 20 different subscriptions to add the new card.

Re: Merchants can keep charging your card even if it's cancelled/expired

#40
This title breaks the site guidelines (https://news.ycombinator.com/newsguidelines.html), which ask: "Please use the original title, unless it is misleading or linkbait; don't editorialize." Cherry-picking a detail, especially a sensational detail, and making that the title is the main way that people break this guideline, so please don't do that.

If you want to say what you think is important about an article, that's fine, but do it by adding a comment to the thread. Then your view will be on a level playing field with everyone else's: https://hn.algolia.com/?dateRange=all&page=0&prefix=false&so...

In a case like this, though, it would be much better to find a blog post or article specifically about this issue with expired credit cards. (Or, if this has been your experience, to write one.) A thoughtful discussion needs more information than just a title.

(If anyone can dig up a suitable article, we can change the URL.)

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